Customer Technology World 2020 Key Topics

Build Your Customer-Centric Digital Business

International Top Speakers • 60+ Best Practice Sessions • 
300+ Delegates • Uncountable Great Networking Opportunities

  • Balancing User Experience & Security Through CIAM

  • Creating Your Customer Focused Business Strategy

  • Improving your Customer Service Management from First Contact to Ultimate Solution

  • Biometric- and Social Logins: Making Customer Authentication Easier, Stronger and More Secure

  • Combining Customer Experience & Privacy

  • Using Marketing Automation Strategies to Know and Serve Your Customer Right

  • Building Trust and Brand Loyalty by Giving Your User the Power to Manage Consent

  • AI & Chatbots: Serving Your Customer Better and Faster

  • Improving Your User Experience with Behavioral Analytics

  • Creating a Holistic Picture of Your Customer’s Needs with the Right CRM Solution