Event Recording

Erwan Gaultier: Next Generation Customer Life: A 3 yrs. Chief Customer Officer’s Agenda

Speaker
Erwan Gaultier
Board Member and Investor
SkewerLab
Erwan Gaultier
Since 2020, Erwan is a senior advisor, investor and board member. He is coaching and advising C-levels to successfully embed their digital transformation. He is an expert in digital Commerce, Automation (RPA, bots,…), Customer Experience Management, Omnichannel Customer Relationship...
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Playlist
Customer Technology World 2020
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Lars Brodersen: Digitalization of CRM - Rethink, entirely!
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Dr. Torsten Lodderstedt: eKYC: Seamless Customer Identification Using Existing Verified Digital Identities.
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Panel: Best Ways to Balance User Experience & Security for your Consumer Identity Management Strategy
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Chad Wollen: What Is Privacy Experience Management? Why Does It Matter to Your Business?
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George Fletcher: The Changing Landscape of Authentication
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Sharon Boyd: Bringing to Life Your CX Strategy, in the World of Tech
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Martijn Loderus: Building Blocks of CIAM
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Berthold Kerl, Dr. Karsten Kinast: After Privacy Shield's Death: What Is Still Possible?
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KCLive Award: Consumer Authentication
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Genc Begolli: CIAM at AUDI - A Constant Transformation in a Worldwide Digital Ecosystem