Richard Meeus: Don’t Treat Your Customers Like Criminals: CIAM Best Practices to Balance CX and Security

Customer registration, identity verification, and multi-factor authentication are all critical to reduce fraudulent activity and protect your customers’ identity data. However, they don’t offer the same warm welcome as an instore employee. Join this keynote presentation to learn how to seamlessly convert, engage, and manage millions of customers online—without sacrificing security.

Language: English • Duration: 19:38 • Resolution: 1280x720

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