Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Webinar
Webinar
Mastering CIAM: Advanced Techniques for Designing a Resilient CIAM Program
In today's digital landscape, mastering CIAM is crucial for IT professionals. Challenges like imperfect client touchpoints, high abandonment rates, and limited system insights hinder best...
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Blog
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
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Executive View
Executive View
WSO2 Asgardeo
WSO2 has been a leader in CIAM innovation for years. WSO2’s primary design and deployment models have been to leverage open source for on-premises installations. With Asgardeo, WSO2 launches a...
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Webinar Recording
Webinar Recording
Accelerate Your Digital Transformation Through Identity
Employee Identity & Access Management (IAM) and Consumer Identity & Access Management (CIAM) are typically separate in terms of governance, processes, and technology. But, by leveraging...
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ForgeRock Workforce Identity Governance
Executive View
ForgeRock Workforce Identity Governance
This KuppingerCole Executive View report looks at the ForgeRock Workforce Identity Governance solution, which combines enterprise identity governance with access management to manage the complete...
The Ping/ForgeRock combination
Blog
The Ping/ForgeRock combination
A couple of months ago, the series of acquisitions of SailPoint, ForgeRock, and Ping Identity by Thoma Bravo triggered discussions and rumors about the impact on the broader Identity & Access...
cidaas CIAM
Executive View
cidaas CIAM
cidaas offers a complete customer identity and access management solution (CIAM) with many standard and advanced features. The cidaas solution is based on a micro-services architecture which...
Securing the Digital Universe: Where Do We Even Start?
Blog
Securing the Digital Universe: Where Do We Even Start?
What a huge topic. The Digital Universe. Is this more than the Metaverse or less? Anyway: We live in the Digital Age. The vast majority of organizations rely on digital services to run at least...
Thales OneWelcome Identity Platform
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole paper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is included.
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
Delivering Business Value through Orchestration
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
Lessons Learnt Rolling Out a B2B CIAM Program
Event Recording
Lessons Learnt Rolling Out a B2B CIAM Program
Holcim is the Global leader in innovation and sustainable and building solutions and we are offering different digital solutions to the partners (Customers, suppliers, carriers...) making...
The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
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