Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
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Executive View
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole Whitepaper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is...
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Event Recording
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
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Securing the Digital Universe: Where Do We Even Start?
Blog
Securing the Digital Universe: Where Do We Even Start?
What a huge topic. The Digital Universe. Is this more than the Metaverse or less? Anyway: We live in the Digital Age. The vast majority of organizations rely on digital services to run at least...
Thales OneWelcome Identity Platform
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole Whitepaper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is...
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
Delivering Business Value through Orchestration
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
Market Overview CIAM: Customer Identity & Access Management
Event Recording
Market Overview CIAM: Customer Identity & Access Management
This session provides an overview of the CIAM solution market and provides you with a compass to help finding the solution that best meets your needs. In a recent Leadership Compass,...
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
CIAM, Wallets, Decentralized - Where is
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
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