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Customer registration, identity verification, and multi-factor authentication are all critical to reduce fraudulent activity and protect your customers’ identity data. However, they don’t offer the same warm welcome as an instore employee. Join this keynote presentation to learn how to seamlessly convert, engage, and manage millions of customers online—without sacrificing security.
With the July 2020 decision of the Court of Justice of the European Union, the „Privacy Shield“ called framework that allowed personal information to be transferred between the EUC und the US; had been invalidated with immediate effect. The only remaining justification to keep on exchanging such information have been the „Standard Contractual Clauses“ (SCC, although they do not fully replace the Privacy Shield. Therefore, the questions now are:
This Keynote session with Dr. Karsten Kinast, LL.M, and KuppingerCole´s CEO Berthold Kerl will be a combination of an initial interview and a q+a part, where you directly can ask your questions.
Many solutions in CIAM focus on authentication, while others have their strengths in integrating with marketing automation. However, there is an additional angle, relevant for both highly regulated industries but also any other industries. It is the onboarding process, regardless of whether specific KYC (Know Your Customer) requirements must be formally met or not.
Martin Kuppinger will talk about the role and approaches of Identity Verification in the context of CIAM and how this maps to the entire onboarding process as well as recurring authentication. He will look at new technologies such as DID (Decentralized Identity), but also discuss how registration can be simplified if lesser requirements apply – e.g. by rethinking the flow and putting registration and verification to the end (or even further back – think about using the first successful shipping as part of verification).
At the peak of the COVID-19 pandemic, the Province of New Brunswick in Canada needed to enable digital access to COVID-19 test results. Simeio, working with New Brunswick’s Provincial healthcare arm MyHealthNB delivered a digital identity solution. This enabled secure access which was validated against authoritative data sources to proof identity. This also allowed New Brunswick citizens to stay safe and practice social distancing by obtaining results securely and confidentially.
Healthcare organizations are the most vulnerable from a modernization perspective due to years of lack of investment and focus. The COVID-19 pandemic has put added strain for hospital organizations to modernize and shift their mode of delivery to virtual care. This session will speak about a use-case that highlights challenges a Canadian Province faced and what tools and solutions were developed to deliver expedited access the COVID-19 test results in 18 days.