Event Recording

Sharon Boyd: Bringing to Life Your CX Strategy, in the World of Tech

Speaker
Sharon Boyd
Chief Customer Officer
MKL Innovation
Sharon Boyd
Sharon is the Chief Customer Officer for an IoT House in the UK. She is also a best selling author with a CX book, where she wrote about CX strategy in tech. She is a CCXP and is currently doing her Masters in Business. Sharon has 20 years experience in Customer facing Operations, leading...
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Playlist
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Matthias Reinwarth: CIAM and the KuppingerCole Identity Fabric
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Richard Meeus: Don’t Treat Your Customers Like Criminals: CIAM Best Practices to Balance CX and Security