Event Recording

Lars Brodersen: Digitalization of CRM - Rethink, entirely!

Speaker
Lars Brodersen Technical CRM Product Owner
tesa SE
Lars Brodersen
Lars Brodersen is the technical CRM product owner at tesa SE (one of the world's leading manufacturers of self-adhesive products and system solutions for B2B / B2C). Before that, he was a long-time management consultant for international CRM projects. As the owner of the CRM publishing house...
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Playlist
Customer Technology World 2020
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Dr. Torsten Lodderstedt: eKYC: Seamless Customer Identification Using Existing Verified Digital Identities.
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Martin Kuppinger: The First Steps to CIAM: Verify Your Customer, Authenticate Your Customer
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Zachary Faruque: The Consumer Trust Battleground: How Consent and Preferences Becomes a Competitive Edge
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Matthias Reinwarth: CIAM and the KuppingerCole Identity Fabric
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Balraj Dhillon: Digital ID and Responding to a Healthcare Crisis for a Canadian Province
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Katryna Dow: Human-centric Data & Identity Management – Implementing Real World Case Studies
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Dr. André Kudra: Integrating Decentralized Identity Into Your Existing Infrastructure: Do's and Don'ts
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Martijn Loderus: Building Blocks of CIAM
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Erwan Gaultier: Next Generation Customer Life: A 3 yrs. Chief Customer Officer’s Agenda
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KCLive Award: Consumer Authentication