Event Recording

Matthias Reinwarth: CIAM and the KuppingerCole Identity Fabric

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Speaker
Matthias Reinwarth
Head of Advisory
KuppingerCole
Matthias Reinwarth
Matthias is Head of Advisory and oversees and leads the KuppingerCole advisory team. Additionally he acts as lead advisor in various customer projects. As head of the IAM practice, Matthias coordinates communication and exchange within the KuppingerCole team across all business units (Events,...
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Playlist
Customer Technology World 2020
Event Recording
Katryna Dow: Human-centric Data & Identity Management – Implementing Real World Case Studies
Oct 28, 2020

Earlier in 2020, the European Union published “A European Strategy for Data” outlining its vision for a connected single digital market where the benefits of the digital economy could enhance the lives of its citizens, residents and trade partners.

However, we now find ourselves at a very real crossroad. A post-pandemic world will be a new type of normal. Amidst the tragic loss of lives there have been breakthroughs in science, new ways of working along with embracing new digital tools.

We are at the beginning of a new design and architectural phase where just because technology can, doesn’t mean it should. Personal data linked to identity, fuelled by AI sits at the centre of these decisions.

Enabling citizens, students, patients, passengers and consumers to more equitably join the value chains fuelled by data will ultimately lead to greater trust and personalisation, resulting in a more prosperous society. However, this will require new commercial models, enforceable regulation and the digital tools to transform our connected society.

This session will focus on the implementation of real-world case studies including standards, commercial models and technology choices.

Event Recording
Genc Begolli: CIAM at AUDI - A Constant Transformation in a Worldwide Digital Ecosystem
Oct 28, 2020

AUDI has developed a worldwide digital ecosystem for its customers. In order to participate at the ecosystem and to consume the provided services a profound CIAM infrastructure has been developed by AUDI.
To cope with the evolved customer needs, the increased number of digitalized services and of course matured requirements from security and data privacy the CIAM infrastructure is at a constant transformation at AUDI.
During this session we will give you a rough overview of main transformations within the last couple of years at AUDI AG.

Key takeaways:

 

- CIAM product placement at a premium car manufacturer
- International challenges
- Best practices to transform a world-wide IAM stack

Event Recording
Dr. Zacharias Voulgaris: The Usefulness of Anonymization and Pseudonymization in Data Science and A.I. Projects
Oct 29, 2020
Event Recording
Berthold Kerl, Dr. Karsten Kinast: After Privacy Shield's Death: What Is Still Possible?
Oct 28, 2020

With the July 2020 decision of the Court of Justice of the European Union, the „Privacy Shield“ called framework that allowed personal information to be transferred between the EUC und the US; had been invalidated with immediate effect. The only remaining justification to keep on exchanging such information have been the „Standard Contractual Clauses“ (SCC, although they do not fully replace the Privacy Shield. Therefore, the questions now are:

  • Where do Standard Contractual Clauses (SCC) come into the game?
  • Can SCC fully replace the Privacy Shield?
  • Are there Alternatives?
  • Do I need to perform an immediate Risk Assessment?   

This Keynote session with Dr. Karsten Kinast, LL.M, and KuppingerCole´s CEO Berthold Kerl will be a combination of an initial interview and a q+a part, where you directly can ask your questions.

Event Recording
Martin Kuppinger: The First Steps to CIAM: Verify Your Customer, Authenticate Your Customer
Oct 28, 2020

The Role of KYC for CIAM and Where Learning From KYC Will Help You in Getting Better in CIAM


Many solutions in CIAM focus on authentication, while others have their strengths in integrating with marketing automation. However, there is an additional angle, relevant for both highly regulated industries but also any other industries. It is the onboarding process, regardless of whether specific KYC (Know Your Customer) requirements must be formally met or not.

Martin Kuppinger will talk about the role and approaches of Identity Verification in the context of CIAM and how this maps to the entire onboarding process as well as recurring authentication. He will look at new technologies such as DID (Decentralized Identity), but also discuss how registration can be simplified if lesser requirements apply – e.g. by rethinking the flow and putting registration and verification to the end (or even further back – think about using the first successful shipping as part of verification).

Event Recording
KCLive Award: Consumer Authentication
Oct 28, 2020

The KCLive Award honors outstanding projects, standards, or people in the field of Identity Management, Cybersecurity and AI.

Event Recording
George Fletcher: The Changing Landscape of Authentication
Oct 28, 2020
Event Recording
Panel: Best Ways to Balance User Experience & Security for your Consumer Identity Management Strategy
Oct 28, 2020

The challenge is to offer user-friendly login procedures via social media accounts, passwords or biometric devices while securing and respecting personal data at the same time. This combination must be taken seriously to provide a smooth Customer Experience (CX) and to guarantee that every consumer can control the access to his personal information. Join this panel to hier the best practise advises of experts in the branch.

Event Recording
Erwan Gaultier: Next Generation Customer Life: A 3 yrs. Chief Customer Officer’s Agenda
Oct 29, 2020
Event Recording
Yvo van Doorn: Attract and Retain More Customers with CIAM Technology
Oct 28, 2020

Consumers are now accessing gated content, customer portals or smart devices in ways and at a scale never seen before. The most successful companies aren’t just focused on providing secure, seamless and painless access for the end-user. They’re also passionate about delivering a customer experience that will help them drive growth. And it starts at the login box.

Event Recording
Balraj Dhillon: Digital ID and Responding to a Healthcare Crisis for a Canadian Province
Oct 28, 2020

At the peak of the COVID-19 pandemic, the Province of New Brunswick in Canada needed to enable digital access to COVID-19 test results. Simeio, working with New Brunswick’s Provincial healthcare arm MyHealthNB delivered a digital identity solution. This enabled secure access which was validated against authoritative data sources to proof identity. This also allowed New Brunswick citizens to stay safe and practice social distancing by obtaining results securely and confidentially.

COVID-19 has driven healthcare organizations to enable virtual support and digital tools in a short window. For the foreseeable future in a world of physical distancing, the need for digital services will drastically increase. Digital Identity is at the core of enabling this shift as it facilitates secure access.

Healthcare organizations are the most vulnerable from a modernization perspective due to years of lack of investment and focus. The COVID-19 pandemic has put added strain for hospital organizations to modernize and shift their mode of delivery to virtual care. This session will speak about a use-case that highlights challenges a Canadian Province faced and what tools and solutions were developed to deliver expedited access the COVID-19 test results in 18 days.


Participants will learn:
1. How COVID-19 has driven healthcare organizations to enable virtual support and digital tools
2. How the Province of New Brunswick in Canada enabled digital access to COVID-19 test results
3. How Simeio worked with the Province to deliver a digital identity solution which deployed secure access to COVID-19 results in 18 days

Event Recording
Martijn Loderus: Building Blocks of CIAM
Oct 28, 2020

Consumer identity and access management (CIAM) is the connective technology between consumers and brands. CIAM is an important consideration when navigating routes to market for your products and services. A consumer’s journey navigating solutions to problems is where you can leverage the CIAM building blocks — capture, engage, manage and administration — for more personalized campaigns and direct consumer engagement. Read on to learn the meaning and drivers of these building blocks.

In this session, learn more about the building blocks and how various stakeholders and leaders within the business can use to build requirements and use cases for CIAM.

Capture: Every business will need to capture users’ identities and profiles to engage with them in a personal manner.
Engage: At this stage, the organization must balance security and experience to connect with consumers on a deeper level.
Manage: This building block is an important consideration as it relates to managing PII and sensitive data for consumers.
Administration: Finally, administration, or admin, is an important aspect of the operations and maintenance of a CIAM platform.