Event Recording

Panel: Best Ways to Balance User Experience & Security for your Consumer Identity Management Strategy

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Speakers
Rolf Hausammann
Head of Identity and Access Management
Swisscom
Rolf Hausammann
Rolf is leading Swisscom's Identity and Access Management for the retail, business and wholesale customer segments and 3rd party sales channels. He developed the strategy and initiated the IAM program in 2016. He joined Swisscom in 2013 and transformed the mid-market segment form a...
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Dinçer Sidar
Customer Journey Expert
ING Wholesale Banking
Dinçer Sidar
Dinçer Sidar is a Customer Journey Expert at ING Wholesale Banking, where he oversees Identity & Access Management solutions for corporate clients. At the same time, he is part of ING's International Talent Programme, which aims to develop the future leaders within the bank. Working...
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Playlist
Customer Technology World 2020
Event Recording
Lars Brodersen: Digitalization of CRM - Rethink, entirely!
Event Recording
George Fletcher: The Changing Landscape of Authentication
Event Recording
Richard Meeus: Don’t Treat Your Customers Like Criminals: CIAM Best Practices to Balance CX and Security
Event Recording
Yvo van Doorn: Attract and Retain More Customers with CIAM Technology
Event Recording
Dr. André Kudra: Integrating Decentralized Identity Into Your Existing Infrastructure: Do's and Don'ts
Event Recording
Rolf Hausammann: Transformation from a "Contract Specifc Login to a User Centric Experience"
Event Recording
Dr. Torsten Lodderstedt: eKYC: Seamless Customer Identification Using Existing Verified Digital Identities.
Event Recording
Genc Begolli: CIAM at AUDI - A Constant Transformation in a Worldwide Digital Ecosystem
Event Recording
Berthold Kerl, Dr. Karsten Kinast: After Privacy Shield's Death: What Is Still Possible?
Event Recording
Erwan Gaultier: Next Generation Customer Life: A 3 yrs. Chief Customer Officer’s Agenda