Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
Securing the Digital Universe: Where Do We Even Start?
What a huge topic. The Digital Universe. Is this more than the Metaverse or less? Anyway: We live in the Digital Age. The vast majority of organizations rely on digital services to run at least...
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Whitepaper
Whitepaper
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
In the digital age, the “C identities” of customers, consumers, citizens, and all the other types of external identities, such as tourists, are at the forefront of every digital business and...
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Event Recording
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
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Privacy By Design in Practice
Event Recording
Privacy By Design in Practice
Privacy has become a global concern, with regulations such as GDPR coming into effect. In this context, e-commerce businesses that operate globally cannot simply adopt data protection regulations...
How Policy Based CIAM can Improve the Customer Journey
Event Recording
How Policy Based CIAM can Improve the Customer Journey
In an ever-changing and rapidly evolving world, the fight about the customer is getting tougher. Companies that can offer a customer-centric approach have the advantage. With new technologies such...
A Digital Society Needs a Digital ID
Event Recording
A Digital Society Needs a Digital ID
Our world is becoming more digital and more mobile every day. The sensitivity of information being exchanged online grows rapidly and data privacy is a real concern to many people. How are we...
Panel: Blockchain, Identity and Privacy - How to Combine It?
Event Recording
Panel: Blockchain, Identity and Privacy - How to Combine It?
Blockchain, Identity and Privacy: Three words that buzz, fade and mature.  The blockchain is currently one of the most-hyped technologies. In this panel, we will explore how...
How to Handle Consent to Be Compliant With the GDPR and the Upcoming ePrivacy Regulation
Webinar Recording
How to Handle Consent to Be Compliant With the GDPR and the Upcoming ePrivacy Regulation
GDPR is here to stay and the new ePrivacy regulation is on the horizon, but many organizations are still not yet in full state of compliance. A core requirement for compliance with GDPR is the...
Customer Identity Access Management (CIAM): Creating the Foundations for User Focused Digital Business, GDPR Compliant
Webinar Recording
Customer Identity Access Management (CIAM): Creating the Foundations for User Focused Digital Business, GDPR Compliant
Digital Business Transformation is a continuous process that affects all areas of doing business, with technology finally getting the right focus: The customer and his/her experience with your...
Panel: CIAM Strategy Best Practice
Event Recording
Panel: CIAM Strategy Best Practice
When dealing with consumers and customers directly the most important asset for any forward-thinking organization is the data provided and collected for these new type of identities. The...
John Tolbert - The Journey to CIAM Success
Event Recording
John Tolbert - The Journey to CIAM Success
Consumer Identity and Access Management (CIAM) is many things. For some it’s all about streamlining the user experience through technologies and practices that make it easier for...
Patrick Salyer - The Digital Imperative: Build Trust with Customers, Don't Break It
Event Recording
Patrick Salyer - The Digital Imperative: Build Trust with Customers, Don't Break It
Today’s customers, beset with endless choices, expect brands to understand their needs and deliver contextual experiences that reduce stress and increase convenience. But, these same...
Andrew Shikiar - Moving Beyond Passwords with Standards-based Strong Authentication
Event Recording
Andrew Shikiar - Moving Beyond Passwords with Standards-based Strong Authentication
Dr. Hans Lombardo - Identity for a Connected World
Event Recording
Dr. Hans Lombardo - Identity for a Connected World
  In this session, we will examine use of blockchain tech and smart contracts How the blockchain can support identity verification of humans (KYC), objects (KYO) and connected...
Panel: Blockchain, Identity and Privacy - How to Combine It
Event Recording
Panel: Blockchain, Identity and Privacy - How to Combine It
Blockchain, Identity and Privacy: Three words that buzz, fade and mature.  The blockchain is currently one of the most-hyped technologies. In this panel, we will explore how...
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