Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
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Leadership Compass
Leadership Compass
CIAM Platforms
This report provides an overview of the market for Consumer Identity and Access Management solutions and provides you with a compass to help you to find the CIAM product or service that best meets...
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Video
Video
What is the Digital Double?
Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2  invented the idea of the "digital double" - a replication of...
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Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
Market Overview CIAM: Customer Identity & Access Management
Event Recording
Market Overview CIAM: Customer Identity & Access Management
This session provides an overview of the CIAM solution market and provides you with a compass to help finding the solution that best meets your needs. In a recent Leadership Compass,...
The Journey to Decarbonization and the Role of Digital Identity
Event Recording
The Journey to Decarbonization and the Role of Digital Identity
In this session, we will explore how technology is playing a crucial role in decarbonization efforts. We will discuss how Customer Identity and Access Management (CIAM) can enable digital...
CIAM, Wallets, Decentralized - Where is
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
Lessons Learnt Rolling Out a B2B CIAM Program
Event Recording
Lessons Learnt Rolling Out a B2B CIAM Program
Holcim is the Global leader in innovation and sustainable and building solutions and we are offering different digital solutions to the partners (Customers, suppliers, carriers...) making...
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
Trends in Passwordless Authentication for CIAM
Event Recording
Trends in Passwordless Authentication for CIAM
Passwordless helps in reducing ATO fraud, provides better security, and smoother experience. But the passwordless approach for each organization and region is fundamentally different, in large...
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