Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital...
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join Europe's leading event for the future of digital identities and cybersecurity from June 4 - 7, 2024, in Berlin, Germany! EIC 2024 will take place in a hybrid format, bringing together IT...
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Blog
Blog
Consumer IAM
Many businesses and public sector organizations are finding that they need to collect, store, and analyze more information about the consumers who use their services to provide better digital...
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Executive View
Executive View
NRI SecureTechnologies Uni-ID Libra 2.6
Consumer Identity and Access Management (CIAM) continues to be a growing market, offering a better user experience for the consumer and new challenges for the organization. Focusing on the Japanese...
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Event Recording
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
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Accelerate Your Digital Transformation Through Identity
Webinar Recording
Accelerate Your Digital Transformation Through Identity
Employee Identity & Access Management (IAM) and Consumer Identity & Access Management (CIAM) are typically separate in terms of governance, processes, and technology. But, by leveraging...
Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
Analyst Chat
Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
CIEM is one of the latest entries to the set of 3- and 4-letter acronyms in IAM technology. Martin Kuppinger and Matthias take a look at the functionality behind it and its role within an...
Consumer Identity Management Evolution
Webinar Recording
Consumer Identity Management Evolution
Consumer Identity & Access Management (CIAM) is about managing access to customer-facing systems. While organizations have typically focused on using CIAM to collect, store, and analyze...
Analyst Chat #69: IAM Awareness in Daily Life
Analyst Chat
Analyst Chat #69: IAM Awareness in Daily Life
Dr. Phillip Messerschmidt is an experienced practitioner with extensive background knowledge in all things IAM. He helps us to take a step back and look at IAM in daily life. Drawing on simple,...
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
Analyst Chat
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
John Tolbert has just recently completed an updated Leadership Compass research document in the market segment of Enterprise Authentication. He joins Matthias for this episode to talk about...
Analyst Chat #58: Innovation in CIAM
Analyst Chat
Analyst Chat #58: Innovation in CIAM
John Tolbert joins Matthias and shares insights about the results from the just recently published Leadership Compass CIAM. They talk about the overall maturing of the market and the areas of...
The Role of Customer Identity & Access Management in Digital Transformation
Webinar Recording
The Role of Customer Identity & Access Management in Digital Transformation
Companies and organizations have strategic decisions to make at the Customer Identity & Access Management (CIAM) front. First, they have to decide whether to invest into a dedicated CIAM...
Techniques for Securing Transactions With Identity Verification and Verifiable Claims
Webinar Recording
Techniques for Securing Transactions With Identity Verification and Verifiable Claims
Consumer and Workforce identities are under assault. Cybercrime and fraud are pervasive problems that have only escalated during the pandemic. Even as the number of online and mobile transactions...
Legacy IAM System vs. Modern IAM Platforms - Should You Stay or Should You Go?
Webinar Recording
Legacy IAM System vs. Modern IAM Platforms - Should You Stay or Should You Go?
Application and infrastructure architectures are continuously changing in order to mirror the demands and challenges of organizational needs. A common problem with legacy systems is the inability...
KuppingerCole Identifies Leaders in Consumer Authentication
Webinar Recording
KuppingerCole Identifies Leaders in Consumer Authentication
Organizations are adopting Consumer Identity and Access Management (CIAM) solutions or enhancing their existing customer-facing IAM solutions with modular authentication services, in order to...
Onboarding Your Business Partners to Your Services: B2B IAM in Practice
Webinar Recording
Onboarding Your Business Partners to Your Services: B2B IAM in Practice
Virtually any business needs to grant business partners access to certain IT services. While employee IAM is a well-established discipline, where HR frequently delivers the information about...
How Leading Brands Build Trust With CIAM
Webinar Recording
How Leading Brands Build Trust With CIAM
In the age of digital transformation, consumers tend to have multiple digital identities across several devices deploying a variety of services. In this environment, digital trust is what sets...
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