Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Webinar
Webinar
Mastering CIAM: Advanced Techniques for Designing a Resilient CIAM Program
In today's digital landscape, mastering CIAM is crucial for IT professionals. Challenges like imperfect client touchpoints, high abandonment rates, and limited system insights hinder best...
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Blog
Blog
CIAM: Balancing security and user experience to get value from customer data
Business is increasing going online in the digital and post-pandemic era, and as a result, the collection, protection, and management of consumer and customer information has become extremely...
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Executive View
Executive View
Synacor Cloud ID
Synacor offers Cloud ID as a highly capable and scalable Consumer Identity and Access Management (CIAM) solution for the consumer services and media streaming market. Their platform is fully...
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Video
Video
What is the Digital Double?
Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2  invented the idea of the "digital double" - a replication of...
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ForgeRock Workforce Identity Governance
Executive View
ForgeRock Workforce Identity Governance
This KuppingerCole Executive View report looks at the ForgeRock Workforce Identity Governance solution, which combines enterprise identity governance with access management to manage the complete...
cidaas CIAM
Executive View
cidaas CIAM
cidaas offers a complete customer identity and access management solution (CIAM) with many standard and advanced features. The cidaas solution is based on a micro-services architecture which...
Thales OneWelcome Identity Platform
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole paper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is included.
Delivering Business Value through Orchestration
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
NRI Secure Uni-ID Libra 2.7
Executive View
NRI Secure Uni-ID Libra 2.7
Consumer Identity and Access Management (CIAM) continues to be a growing market year over year, offering a better user experience for the consumer and new challenges for the organization. With a...
Reusable Verified Identity
Leadership Compass
Reusable Verified Identity
This Leadership Compass provides an overview of up-to-date insights on the leaders in innovation, product features, and market reach for Reusable Verified Identity. These vendors enable a digital...
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
Whitepaper
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
In the digital age, the “C identities” of customers, consumers, citizens, and all the other types of external identities, such as tourists, are at the forefront of every digital business and...
CIAM Platforms
Leadership Compass
CIAM Platforms
This report provides an overview of the market for Consumer Identity and Access Management solutions and provides you with a compass to help you to find the CIAM product or service that best meets...
CIEM & Dynamic Resource Entitlement & Access Management (DREAM) platforms
Leadership Compass
CIEM & Dynamic Resource Entitlement & Access Management (DREAM) platforms
This report provides an overview of the market for platforms that support CIEM and DREAM environments and provides you with a compass to help find the solution(s) that best meets your needs. We...
NRI SecureTechnologies Uni-ID Libra 2.6
Executive View
NRI SecureTechnologies Uni-ID Libra 2.6
Consumer Identity and Access Management (CIAM) continues to be a growing market, offering a better user experience for the consumer and new challenges for the organization. Focusing on the Japanese...
OneWelcome Customer Identity and B2B identity
Executive View
OneWelcome Customer Identity and B2B identity
OneWelcome is the combined brand after the merger of iWelcome and Onegini, two leading Identity as a Service providers that are based in the Netherlands. OneWelcome offers a full-featured IDaaS for...
WSO2 Asgardeo
Executive View
WSO2 Asgardeo
WSO2 has been a leader in CIAM innovation for years. WSO2’s primary design and deployment models have been to leverage open source for on-premises installations. With Asgardeo, WSO2 launches a...
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