Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital...
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join Europe's leading event for the future of digital identities and cybersecurity from June 4 - 7, 2024, in Berlin, Germany! EIC 2024 will take place in a hybrid format, bringing together IT...
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Blog
Blog
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Gerald Horst, PwC’s Digital Identity team leader in EMEA, is to deliver a presentation entitled Modernizing the Customer Journey at the European Identity and Cloud Conference 2021 . To...
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Leadership Compass
Leadership Compass
CIEM & Dynamic Resource Entitlement & Access Management (DREAM) platforms
This report provides an overview of the market for platforms that support CIEM and DREAM environments and provides you with a compass to help find the solution(s) that best meets your needs. We...
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Event Recording
Event Recording
Browser Features vs. Identity Protocols: An Arms Race?
In an attempt to protect users from excessive tracking and surveillance, the last couple of years have witnessed major browser vendors introducing increasingly restrictive anti-tracking measures....
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Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Event Recording
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Companies today are being faced with business-critical yet seemingly conflicting topics; how to build trust, loyalty and personalized experiences that fuel growth in a world of fading cookies and...
Lessons Learned from More Than 6 years of CIAM in a Media Company
Event Recording
Lessons Learned from More Than 6 years of CIAM in a Media Company
As an international media company we’ve been dealing with rapid digital transformation for a bunch of years now. One of the corner stones of our strategy is identity & access...
What is the Digital Double?
Video
What is the Digital Double?
Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2  invented the idea of the "digital double" - a replication of...
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Event Recording
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Implementing digital solutions enabling only using validated digital identities as the foundation for all other IAM and cybersecurity measures is the prerequisite to establish an...
Who the @!%# Is User1?!
Event Recording
Who the @!%# Is User1?!
The explosion of  connected things and  remote work  is presenting digital enterprises with both opportunities and challenges. In today’s distributed workscape,...
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
Analyst Chat
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
CIAM solutions are designed to address specific technical requirements that consumer-facing organizations have that differ from traditional “workforce” or Business-to-Employee (B2E)...
A Winning Strategy for Consumer Identity & Access Management
Webinar Recording
A Winning Strategy for Consumer Identity & Access Management
Success in digital business depends largely on meeting customers’ ever-increasing expectations of convenience and security at every touchpoint. Finding the best strategy to achieve the...
Maximizing the Benefits of Customer Identity & Access Management
Webinar Recording
Maximizing the Benefits of Customer Identity & Access Management
CIAM solutions often come packed with features that could be used to improve consumer experiences, which is key to success in the digital era. However, in most cases, organizations that deploy...
Trends, Innovations and Developments in the CIAM Market
Interview
Trends, Innovations and Developments in the CIAM Market
Consumer Identity and Access Management (CIAM) is an emerging market with a strong demand for solutions. Especially with the increasing digitization of the workplace, the market is growing and...
Passwordless Customer Authentication: Reduce Friction and Increase Security
Webinar Recording
Passwordless Customer Authentication: Reduce Friction and Increase Security
Acquiring and retaining customers is key in the modern world of e-commerce, but this can be challenging if creating and accessing accounts is difficult. Online traders need to find ways of turning...
An Agile Approach to Customer Identity and Access Management (CIAM)
Webinar Recording
An Agile Approach to Customer Identity and Access Management (CIAM)
Business success in the digital era depends on delivering seamless and secure customer experiences. Failure to do so can easily result in abandoned shopping carts, fraudulent transactions, and...
Browser Features vs. Identity Protocols: An Arms Race?
Event Recording
Browser Features vs. Identity Protocols: An Arms Race?
In an attempt to protect users from excessive tracking and surveillance, the last couple of years have witnessed major browser vendors introducing increasingly restrictive anti-tracking measures....
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