Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Gerald Horst, PwC’s Digital Identity team leader in EMEA, is to deliver a presentation entitled Modernizing the Customer Journey at the European Identity and Cloud Conference 2021 . To...
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Executive View
Executive View
cidaas CIAM
cidaas offers a complete customer identity and access management solution (CIAM) with many standard and advanced features. The cidaas solution is based on a micro-services architecture which...
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Event Recording
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to...
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Getting Rid of the Password – How to Increase Safety Affordably
Webinar Recording
Getting Rid of the Password – How to Increase Safety Affordably
Despite compromised passwords being the leading cause of data breaches, most online businesses still rely on solely using passwords for logins. While getting rid of password authentication is...
All the Roads Lead to the C, Paved with B2B
Webinar Recording
All the Roads Lead to the C, Paved with B2B
More and more organizations use CIAM for B2B use cases as such combination can help companies position themselves on the market. While no one argues that user experience journey for the B2B...
Andre Priebe - CIAM & API Management
Event Recording
Andre Priebe - CIAM & API Management
Customer Identity & Access Management und API Management sind als Business Enabler bekannt. Aber in Kombination sind sie sogar mehr als die Summe ihrer Teile.  Erfahren Sie, wie...
The Future of Identity Management at Border Controls: Gateless and Multiple Biometric and Beyond
Event Recording
The Future of Identity Management at Border Controls: Gateless and Multiple Biometric and Beyond
Obviously, our work at Hub Airports has already radically changed the Consumer’s expectations of how their Identity is to be handled at Airport Border Control; since we were on the front...
Panel: CIAM Strategy Best Practice
Event Recording
Panel: CIAM Strategy Best Practice
When dealing with consumers and customers directly the most important asset for any forward-thinking organization is the data provided and collected for these new type of identities. The...
5 months of GDPR –  status quo on implementation of the most extensive digital law in the world
Event Recording
5 months of GDPR – status quo on implementation of the most extensive digital law in the world
How are companies, consumers and authorities taking the new regulation?
CX as the core of any CIAM
Event Recording
CX as the core of any CIAM
Customer Experience (CX) is the central starting point when it comes to the strategic definition of your CIAM. The management of millions of identities and the handling of several millions of...
Transform Your Customer Experience: Customer Identity Today and Tomorrow
Event Recording
Transform Your Customer Experience: Customer Identity Today and Tomorrow
Customers are increasingly expecting more from the businesses they interact with, especially as security and privacy breaches dominate headlines. Customer Identity and Access Management can help...
Data Privacy — Who Actually Cares and Why?
Event Recording
Data Privacy — Who Actually Cares and Why?
Most of us know that Facebook, Google, Amazon and million others are collecting vast troves of demographic and behavioral data about us — sometimes even if you aren't on Facebook....
Panel: How to Defend your Customer from Current and Future Threats
Event Recording
Panel: How to Defend your Customer from Current and Future Threats
This  panel will explore contemporary means of protecting identities to lower cyber risk while safeguarding the privacy of users.  Learn best practices from data protection &...
Consent Life Cycle Management
Event Recording
Consent Life Cycle Management
Consent Management is a crucial aspect of PSD2 and GDPR regulation. At initial thought, consent seems to be simple but from legal and regulatory perspective its complexity arises. Managing consent...
The End of the Password – How to Really Protect Digital Identity
Event Recording
The End of the Password – How to Really Protect Digital Identity
In the digitalized world, passwords are not sufficient anymore to protect digital logins and transactions. What’s even worse: In 81 percent of all cases, they are the main reason for a hack....
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