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Organizations are adopting Consumer Identity and Access Management (CIAM) solutions or enhancing their existing customer-facing IAM solutions with modular authentication services, in order to deter fraud, comply with new regional and industry-specific regulations, and improve the customer experience. Most organizations have IAM products in place already for business-to-employee use cases. However, many are finding that their current solutions are not able to meet consumer expectations or security requirements.
KuppingerCole's Lead Analyst John Tolbert discusses the methodology, research, and results of the Leadership Compass on Consumer Authentication. Picking the right solution for your enterprise always requires a thorough analysis of customer requirements and a comparison of available products and services.
Language: English • Duration: 33:27 • Resolution: 1280x720
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