Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
Digital Transformation
The digital age has dawned, and organizations are adopting digital processes and services as quickly as they can to remain competitive in an unpredictable commercial environment affected by rapid...
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Whitepaper
Whitepaper
Delivering Business Value through Orchestration
In an ever-changing digital world, enterprises and vendors face new digital challenges. This is driving the adoption of new solution strategies in which delivering satisfactory modern identity...
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Analyst Chat
Analyst Chat
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
CIAM solutions are designed to address specific technical requirements that consumer-facing organizations have that differ from traditional “workforce” or Business-to-Employee (B2E)...
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What is the Digital Double?
Video
What is the Digital Double?
Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2  invented the idea of the "digital double" - a replication of...
CIAM: Balancing security and user experience to get value from customer data
Blog
CIAM: Balancing security and user experience to get value from customer data
Business is increasing going online in the digital and post-pandemic era, and as a result, the collection, protection, and management of consumer and customer information has become extremely...
Reusable Verified Identity
Leadership Compass
Reusable Verified Identity
This Leadership Compass provides an overview of up-to-date insights on the leaders in innovation, product features, and market reach for Reusable Verified Identity. These vendors enable a digital...
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
Whitepaper
How to Build the Modern CIAM: For Customers, Consumers, and Citizens
In the digital age, the “C identities” of customers, consumers, citizens, and all the other types of external identities, such as tourists, are at the forefront of every digital business and...
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Event Recording
The Blueprint for a Cyber-Safe Society: How Denmark provided eIDs to citizens and business
Implementing digital solutions enabling only using validated digital identities as the foundation for all other IAM and cybersecurity measures is the prerequisite to establish an...
Who the @!%# Is User1?!
Event Recording
Who the @!%# Is User1?!
The explosion of  connected things and  remote work  is presenting digital enterprises with both opportunities and challenges. In today’s distributed workscape,...
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
Analyst Chat
Analyst Chat #147: How To Manage Your Clients, From Customers and Citizens to B2B and B2B2C
CIAM solutions are designed to address specific technical requirements that consumer-facing organizations have that differ from traditional “workforce” or Business-to-Employee (B2E)...
Passwordless Authentication
Blog
Passwordless Authentication
Passwords have not been fit for purpose for a long time. They are too easy to guess, crack, discover, and steal. Passwords are also costly and time consuming to manage, and password reuse is a...
A Winning Strategy for Consumer Identity & Access Management
Webinar Recording
A Winning Strategy for Consumer Identity & Access Management
Success in digital business depends largely on meeting customers’ ever-increasing expectations of convenience and security at every touchpoint. Finding the best strategy to achieve the...
Digital Transformation
Blog
Digital Transformation
The digital age has dawned, and organizations are adopting digital processes and services as quickly as they can to remain competitive in an unpredictable commercial environment affected by rapid...
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