Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join Europe's leading event for the future of digital identities and cybersecurity from June 4 - 7, 2024, in Berlin, Germany! EIC 2024 will take place in a hybrid format, bringing together IT...
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Blog
Blog
Digital Transformation
The digital age has dawned, and organizations are adopting digital processes and services as quickly as they can to remain competitive in an unpredictable commercial environment affected by rapid...
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Executive View
Executive View
Thales OneWelcome Identity Platform
This KuppingerCole paper looks at the Consumer Identity and Access Market and the key capabilities of vendors in this space. A technical review of the Thales OneWelcome Identity Platform is included.
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Event Recording
Event Recording
CIAM-as-a-Service for 50 Million Customers at OLX Group Europe
Still developing CIAM in-house? Discover the realities of serving 50 million customers using Hosted Customer Identity and Access Management (CIAM) as a service (SaaS) from a vendor. Customer...
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The Invisible Man Paradox
Event Recording
The Invisible Man Paradox
How changing requirements for a seamless yet secure customer experience affect your Customer Identity solution Today's consumers live parallel lives, with one foot in the physical world and the...
CIAM, Wallets, Decentralized - Where is
Event Recording
CIAM, Wallets, Decentralized - Where is "Traditional" CIAM Heading?
The Journey to Decarbonization and the Role of Digital Identity
Event Recording
The Journey to Decarbonization and the Role of Digital Identity
In this session, we will explore how technology is playing a crucial role in decarbonization efforts. We will discuss how Customer Identity and Access Management (CIAM) can enable digital...
Market Overview CIAM: Customer Identity & Access Management
Event Recording
Market Overview CIAM: Customer Identity & Access Management
This session provides an overview of the CIAM solution market and provides you with a compass to help finding the solution that best meets your needs. In a recent Leadership Compass,...
The Evolution of CIAM and What’s in Store for the Future of Identities
Event Recording
The Evolution of CIAM and What’s in Store for the Future of Identities
With digital transformation continuing to change the way customers interact with businesses, organizations need to provide a personalized, seamless and friction free experience to their customers...
Trends in Passwordless Authentication for CIAM
Event Recording
Trends in Passwordless Authentication for CIAM
Passwordless helps in reducing ATO fraud, provides better security, and smoother experience. But the passwordless approach for each organization and region is fundamentally different, in large...
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Event Recording
Avoiding Accidental Architecture - Implementing Graph-Based IAM & CIAM goes Beyond Better Access Control
Graph is having its moment and rightfully so. Regulatory challenges, overly complex authorization scenarios and retrofitting legacy programs to meet new business needs are squeezing businesses....
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Event Recording
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Companies today are being faced with business-critical yet seemingly conflicting topics; how to build trust, loyalty and personalized experiences that fuel growth in a world of fading cookies and...
Lessons Learned from More Than 6 years of CIAM in a Media Company
Event Recording
Lessons Learned from More Than 6 years of CIAM in a Media Company
As an international media company we’ve been dealing with rapid digital transformation for a bunch of years now. One of the corner stones of our strategy is identity & access...
NRI Secure Uni-ID Libra 2.7
Executive View
NRI Secure Uni-ID Libra 2.7
Consumer Identity and Access Management (CIAM) continues to be a growing market year over year, offering a better user experience for the consumer and new challenges for the organization. With a...
The Disjointed State of CIAM
Blog
The Disjointed State of CIAM
As conscious consumers, we are all familiar with the different stages of the digital consumer lifecycle from registration and onboarding to authentication, transaction, and sometimes also the...
Avoiding Pitfalls in CIAM
Blog
Avoiding Pitfalls in CIAM
Sadrick Widmann, CEO at cidaas, thinks that the biggest risk to an organization’s network is the user. Therefore, users need to be supported by frictionless technology so they don't engage in risky...
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