Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
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Leadership Compass
Leadership Compass
CIAM Platforms
This report provides an overview of the market for Consumer Identity and Access Management solutions and provides you with a compass to help you to find the CIAM product or service that best meets...
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Event Recording
Event Recording
Customer-Driven, Digital-First, Trust & Value Based - The Future of CIAM
Data is Power. And as a popular comic superhero said, with power comes more responsibility. For companies offering digital services, the responsibility lies in storing the customer data securely....
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Security vs Convenience: In the Cloud, it’s Still Your Choice and Your Responsibility
Blog
Security vs Convenience: In the Cloud, it’s Still Your Choice and Your Responsibility
Social logins are extremely popular. Instead of going through a process of creating a new account on another website, you just click on the “Continue with Facebook” or “Sign in...
Legacy IAM System vs. Modern IAM Platforms - Should You Stay or Should You Go?
Webinar Recording
Legacy IAM System vs. Modern IAM Platforms - Should You Stay or Should You Go?
Application and infrastructure architectures are continuously changing in order to mirror the demands and challenges of organizational needs. A common problem with legacy systems is the inability...
KuppingerCole Identifies Leaders in Consumer Authentication
Webinar Recording
KuppingerCole Identifies Leaders in Consumer Authentication
Organizations are adopting Consumer Identity and Access Management (CIAM) solutions or enhancing their existing customer-facing IAM solutions with modular authentication services, in order to...
Onboarding Your Business Partners to Your Services: B2B IAM in Practice
Webinar Recording
Onboarding Your Business Partners to Your Services: B2B IAM in Practice
Virtually any business needs to grant business partners access to certain IT services. While employee IAM is a well-established discipline, where HR frequently delivers the information about...
How Leading Brands Build Trust With CIAM
Webinar Recording
How Leading Brands Build Trust With CIAM
In the age of digital transformation, consumers tend to have multiple digital identities across several devices deploying a variety of services. In this environment, digital trust is what sets...
The changing role of Azure AD in Enterprise IAM Architectures
Blog
The changing role of Azure AD in Enterprise IAM Architectures
For many companies, Microsoft Azure Active Directory (Azure AD) was the basis for a coordinated step into the cloud, by extending the reach of their existing on-premises Active Directory to the...
Technology Trend: The Road to Integrated, Hybrid and Heterogeneous IAM Architectures
Blog
Technology Trend: The Road to Integrated, Hybrid and Heterogeneous IAM Architectures
Requirements for - and context of - the future Identity Fabric.  We call it Digital Transformation for lack of a better term, but it consists of much more than this buzzword is able to...
Account Takeovers on the Rise
Blog
Account Takeovers on the Rise
Account Takeover (ATO) attacks are on the rise. The  2019  Forter  Fraud Attack Index  shows a 45% increase in this type of attack on consumer identities in...
Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Blog
Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Healthcare organizations must use IAM as an integral part of their IT infrastructure in order to cope with challenges in various fields, such as compliance, regulations, cybersecurity, and Digital...
Getting Rid of the Password – How to Increase Safety Affordably
Webinar Recording
Getting Rid of the Password – How to Increase Safety Affordably
Despite compromised passwords being the leading cause of data breaches, most online businesses still rely on solely using passwords for logins. While getting rid of password authentication is...
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