Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Webinar
Webinar
Mastering CIAM: Advanced Techniques for Designing a Resilient CIAM Program
In today's digital landscape, mastering CIAM is crucial for IT professionals. Challenges like imperfect client touchpoints, high abandonment rates, and limited system insights hinder best...
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Blog
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
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Leadership Compass
Leadership Compass
Reusable Verified Identity
This Leadership Compass provides an overview of up-to-date insights on the leaders in innovation, product features, and market reach for Reusable Verified Identity. These vendors enable a digital...
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Event Recording
Event Recording
Ahead of the Curve - the Customer Demands it, the Market Demands it, do You?
Companies today are being faced with business-critical yet seemingly conflicting topics; how to build trust, loyalty and personalized experiences that fuel growth in a world of fading cookies and...
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Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Blog
Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Healthcare organizations must use IAM as an integral part of their IT infrastructure in order to cope with challenges in various fields, such as compliance, regulations, cybersecurity, and Digital...
Getting Rid of the Password – How to Increase Safety Affordably
Webinar Recording
Getting Rid of the Password – How to Increase Safety Affordably
Despite compromised passwords being the leading cause of data breaches, most online businesses still rely on solely using passwords for logins. While getting rid of password authentication is...
All the Roads Lead to the C, Paved with B2B
Webinar Recording
All the Roads Lead to the C, Paved with B2B
More and more organizations use CIAM for B2B use cases as such combination can help companies position themselves on the market. While no one argues that user experience journey for the B2B...
Oops, Google Did It Again!
Blog
Oops, Google Did It Again!
Like many people with a long career in IT, I have numerous small computer-related side duties I’m supposed to perform for my less skilled friends and relatives. Among those, I’m...
CIAM as a Key Factor in the Digital Transformation
Blog
CIAM as a Key Factor in the Digital Transformation
Digital Transformation is one of those buzzwords (technically a buzzphrase, but buzzphrase isn’t a buzzword yet) that gets used a lot in all sorts of contexts. You hear it from IT vendors,...
Thoughts on the Acquisition of Janrain by Akamai
Blog
Thoughts on the Acquisition of Janrain by Akamai
2019 started off with a very noteworthy acquisition in the identity and security space: the purchase of Janrain by Akamai. Janrain is a top vendor in the Consumer Identity market, as recognized...
Trends in Consumer Identity for 2019
Blog
Trends in Consumer Identity for 2019
2018 was a year of sweeping changes in Consumer Identity Management products and services. CIAM continues to be a fast-growing market. Research indicates that about half of all CIAM deals are...
Martin Kuppinger's Top 5 IAM Topics for 2019
Blog
Martin Kuppinger's Top 5 IAM Topics for 2019
Where to put your focus on in 2019
Andre Priebe - CIAM & API Management
Event Recording
Andre Priebe - CIAM & API Management
Customer Identity & Access Management und API Management sind als Business Enabler bekannt. Aber in Kombination sind sie sogar mehr als die Summe ihrer Teile.  Erfahren Sie, wie...
The Future of Identity Management at Border Controls: Gateless and Multiple Biometric and Beyond
Event Recording
The Future of Identity Management at Border Controls: Gateless and Multiple Biometric and Beyond
Obviously, our work at Hub Airports has already radically changed the Consumer’s expectations of how their Identity is to be handled at Airport Border Control; since we were on the front...
CX as the core of any CIAM
Event Recording
CX as the core of any CIAM
Customer Experience (CX) is the central starting point when it comes to the strategic definition of your CIAM. The management of millions of identities and the handling of several millions of...
How Policy Based CIAM can Improve the Customer Journey
Event Recording
How Policy Based CIAM can Improve the Customer Journey
In an ever-changing and rapidly evolving world, the fight about the customer is getting tougher. Companies that can offer a customer-centric approach have the advantage. With new technologies such...
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