Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
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Blog
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
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Executive View
Executive View
NRI SecureTechnologies Uni-ID Libra 2.6
Consumer Identity and Access Management (CIAM) continues to be a growing market, offering a better user experience for the consumer and new challenges for the organization. Focusing on the Japanese...
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Webinar Recording
Webinar Recording
Ensuring a Proper Fit: Trends in CIAM and Strategies for Effective Solution Selection
As organizations increasingly rely on digital platforms and services to engage with customers, the management and security of consumer identities have become paramount. CIAM solutions play a...
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Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
Analyst Chat
Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
CIEM is one of the latest entries to the set of 3- and 4-letter acronyms in IAM technology. Martin Kuppinger and Matthias take a look at the functionality behind it and its role within an...
Consumer Identity Management Evolution
Webinar Recording
Consumer Identity Management Evolution
Consumer Identity & Access Management (CIAM) is about managing access to customer-facing systems. While organizations have typically focused on using CIAM to collect, store, and analyze...
Analyst Chat #69: IAM Awareness in Daily Life
Analyst Chat
Analyst Chat #69: IAM Awareness in Daily Life
Dr. Phillip Messerschmidt is an experienced practitioner with extensive background knowledge in all things IAM. He helps us to take a step back and look at IAM in daily life. Drawing on simple,...
Synacor Cloud ID
Executive View
Synacor Cloud ID
Synacor offers Cloud ID as a highly capable and scalable Consumer Identity and Access Management (CIAM) solution for the consumer services and media streaming market. Their platform is fully...
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
Analyst Chat
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
John Tolbert has just recently completed an updated Leadership Compass research document in the market segment of Enterprise Authentication. He joins Matthias for this episode to talk about...
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
Analyst Chat #58: Innovation in CIAM
Analyst Chat
Analyst Chat #58: Innovation in CIAM
John Tolbert joins Matthias and shares insights about the results from the just recently published Leadership Compass CIAM. They talk about the overall maturing of the market and the areas of...
The Role of Customer Identity & Access Management in Digital Transformation
Webinar Recording
The Role of Customer Identity & Access Management in Digital Transformation
Companies and organizations have strategic decisions to make at the Customer Identity & Access Management (CIAM) front. First, they have to decide whether to invest into a dedicated CIAM...
Techniques for Securing Transactions With Identity Verification and Verifiable Claims
Webinar Recording
Techniques for Securing Transactions With Identity Verification and Verifiable Claims
Consumer and Workforce identities are under assault. Cybercrime and fraud are pervasive problems that have only escalated during the pandemic. Even as the number of online and mobile transactions...
API Platforms as the Secure Front Door to Your Identity Fabric
Blog
API Platforms as the Secure Front Door to Your Identity Fabric
Identity and Access Management (IAM) is on the cusp of a new era: that of the Identity Fabric. An Identity Fabric is a new logical infrastructure that acts as a platform to provide and orchestrate...
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