Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
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Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join Europe's leading event for the future of digital identities and cybersecurity from June 4 - 7, 2024, in Berlin, Germany! EIC 2024 will take place in a hybrid format, bringing together IT...
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Blog
Blog
Customer Data Platforms Key to Seamless Omni-Channel Experiences
The digital era has ushered in an exciting new chapter in consumer experiences, but it can be challenging for organizations to deliver the seamless customer journey across various analog and...
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Executive View
Executive View
NRI Secure Uni-ID Libra 2.7
Consumer Identity and Access Management (CIAM) continues to be a growing market year over year, offering a better user experience for the consumer and new challenges for the organization. With a...
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Webinar Recording
Webinar Recording
Passwordless Customer Authentication: Reduce Friction and Increase Security
Acquiring and retaining customers is key in the modern world of e-commerce, but this can be challenging if creating and accessing accounts is difficult. Online traders need to find ways of turning...
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WSO2 Asgardeo
Executive View
WSO2 Asgardeo
WSO2 has been a leader in CIAM innovation for years. WSO2’s primary design and deployment models have been to leverage open source for on-premises installations. With Asgardeo, WSO2 launches a...
Consumer IAM
Blog
Consumer IAM
Many businesses and public sector organizations are finding that they need to collect, store, and analyze more information about the consumers who use their services to provide better digital...
A Iot to Venture, More to GAIN
Blog
A Iot to Venture, More to GAIN
As social beings, people interact with their environment, whether as citizens of a state, as employees of a company or as contractual partners (customers, insured persons) with a company in the...
Browser Features vs. Identity Protocols: An Arms Race?
Event Recording
Browser Features vs. Identity Protocols: An Arms Race?
In an attempt to protect users from excessive tracking and surveillance, the last couple of years have witnessed major browser vendors introducing increasingly restrictive anti-tracking measures....
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Blog
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Gerald Horst, PwC’s Digital Identity team leader in EMEA, is to deliver a presentation entitled Modernizing the Customer Journey at the European Identity and Cloud Conference 2021 . To...
Accelerate Your Digital Transformation Through Identity
Webinar Recording
Accelerate Your Digital Transformation Through Identity
Employee Identity & Access Management (IAM) and Consumer Identity & Access Management (CIAM) are typically separate in terms of governance, processes, and technology. But, by leveraging...
Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
Analyst Chat
Analyst Chat #76: Do we really need Cloud Infrastructure Entitlement Management (CIEM)
CIEM is one of the latest entries to the set of 3- and 4-letter acronyms in IAM technology. Martin Kuppinger and Matthias take a look at the functionality behind it and its role within an...
Consumer Identity Management Evolution
Webinar Recording
Consumer Identity Management Evolution
Consumer Identity & Access Management (CIAM) is about managing access to customer-facing systems. While organizations have typically focused on using CIAM to collect, store, and analyze...
Analyst Chat #69: IAM Awareness in Daily Life
Analyst Chat
Analyst Chat #69: IAM Awareness in Daily Life
Dr. Phillip Messerschmidt is an experienced practitioner with extensive background knowledge in all things IAM. He helps us to take a step back and look at IAM in daily life. Drawing on simple,...
Synacor Cloud ID
Executive View
Synacor Cloud ID
Synacor offers Cloud ID as a highly capable and scalable Consumer Identity and Access Management (CIAM) solution for the consumer services and media streaming market. Their platform is fully...
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
Analyst Chat
Analyst Chat #66: Enterprise Authentication - an Updated Look at That Market Segment
John Tolbert has just recently completed an updated Leadership Compass research document in the market segment of Enterprise Authentication. He joins Matthias for this episode to talk about...
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