Consumer Identity World USA 2017 Agenda

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Monday, September 11, 2017
08:00-17:00 Conference Check-In
Room: COUNTER
08:30-09:00 Welcome Coffee & Networking
Room: EXPO AREA (Ro. 405)
09:00-18:00 Pre-Conference Workshop
Kantara Workshop: CIAM Is the Emerging New Genre in the Ever-Evolving Domain of Digital Identity
Katryna Dow, Founder & CEO, Meeco
Heather Flanagan, Facilitator & Project Manager, DIACC
Allan Foster, VP Global Partner Success, ForgeRock
Andrew Hughes, Chair of the Leadership Council, Kantara Initiative
Eve Maler, VP Innovation & Emerging Technology, ForgeRock
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Amit Saha, COO, Saviynt
Sarah Squire, Founder and Principal Consultant, Engage Identity
John Tolbert, Lead Analyst, KuppingerCole
Colin Wallis, Executive Director, Kantara Initiative
Room: 407/408
19:00-21:00 Rock 'n' Roll Reception @ CIW
Room: Irish pub Wilde Rover in Kirkland
Tuesday, September 12, 2017
08:00-17:00 Check-in & Registration
Room: COUNTER
08:30-09:00 Welcome Coffee & Networking
Room: EXPO AREA (Ro. 405)
09:00-09:20 Balancing User Experience, Privacy and Security for the Connected Consumer
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Room: 406
09:20-09:40 Approaching Tomorrow Through a New Lens
Christian Goy, Managing Director, Behavioral Science Lab
Room: 406
09:40-10:00 The Role of Financial Institutions in Providing Trusted Identities Beyond Banking
Ryan Fox, Sr. Director of Consumer Identity, Capital One
Room: 406
10:00-10:20 GDPR is coming – what is it and why does it affect me anyway?
Tim Maiorino, Counsel, Osborne Clarke
Room: 406
10:20-11:00 Coffee & Networking
Room: EXPO AREA (Ro. 405)
Customer Identity Management - Building the Foundations for a Sustainable Customer Relationship Service
Moderator:
John Tolbert, KuppingerCole
Balancing Customer Experience Excellence and Privacy Requirements
Moderator:
Dan Blum, KuppingerCole
11:00-12:00
The Future of Identity Management - is Now

 

An Introduction to the Concept of CIAM and how it differs from Traditional Identity & Access Management

 

John Tolbert, KuppingerCole

 

 

Case Study: Next Generation Architecture for Health Care Consumers

 

Jay Marehalli, Aetna
Shahrokh Shahidzadeh, Acceptto Corporation
Stefan Ulbrich, Acceptto Corporation

 

 

Behavioral Economics: Understanding the Connected Customer

 

The “Why” Behind Customer Journeys

 

Christian Goy, Behavioral Science Lab

 

 

Panel: A world beyond passwords - Improving security, efficiency, and user experience

 

Alex Bolante, Deloitte Risk and Financial Advisory
Ryan Fox, Capital One
Bob West, Echelon One

 

 
Room: 406
Room: 409
12:00-13:00
CIAM Innovation

 

Panel: Innovation, Agility, Usability - Getting the most out of your CIAM Strategy

 

Heather Flanagan, DIACC
Jason Keenaghan, IBM
Dr. Barbara Mandl, KuppingerCole
Amit Saha, Saviynt
Rakesh Soni, LoginRadius

 

Panel: The Role of Consumer Identity in Driving Enterprise Business Value

 

Paul Alexandre, PlainID
Nelson Cicchitto, Avatier
Nathanael Coffing, Cloudentity.com
Ryan Fox, Capital One
Laura Hunter, Microsoft

 

How Customer Experience & CIAM Connect

 

How to Build Consumer Systems that have Privacy Designed in

 

Lisa A. Hayes, CDT - Center for Democracy & Technology

 

 

Panel: From Dumb Cookies to Informed Consent: Privacy-by-design as a Strategic Requirement

 

Pamela Dingle, Ping Identity
Lisa A. Hayes, CDT - Center for Democracy & Technology
Tim Maiorino, Osborne Clarke
Jason Rose, Gigya
Alex Simons, Microsoft Identity Division

 

 

 
Room: 406
Room: 409
13:00-14:00 Lunch Break
Room: EXPO AREA (Ro. 405)
Protect your Customers from Fraud and Cyber Risk
Moderator:
John Tolbert, KuppingerCole
CIAM Innovation
Moderator:
Dan Blum, KuppingerCole
14:00-15:00
Protecting Customer Identities

 

Identity Management and its Role to Mitigate Cyber Risk

 

Matthew Thompson, Capital One

 

Panel: How to Work Together in a Privacy Preserving Way to Mitigate Risks

 

David Brossard, Axiomatics AB
Dustin Hoff, IBM Security
Phil Lam, Lam Advisory
Jason Rose, Gigya
Matthew Thompson, Capital One

 

 

CIAM, Privacy and Blockchain

 

Chaining identity blocks to boost your user experience and KYC strategies

 

Jean-François Lombardo, Facilité Inc.

 

 

The Changing Face of Identity

 

Dan Blum, KuppingerCole

 

 

 
Room: 406
Room: 409
15:00-16:00
CIAM & Trust Models

 

Mobile Biometrics - An Introduction

 

John Tolbert, KuppingerCole

 

 

Panel: Mobile Biometric Authenticators: The SmartPhone as Key

 

Paul Donfried, ID DataWeb
Jay Marehalli, Aetna
Santosh Rajvaidya, Nok Nok Labs
Shahrokh Shahidzadeh, Acceptto Corporation

 

 

Customer Experience (CX) & Privacy

 

Family Identity and Consent Management - It’s Not Child’s Play!

 

Denise G. Tayloe, PRIVO

 

 

The User Experience Panel

 

Tom Fleming, Sila Solutions Group
Brad Hill, Facebook
Jean-François Lombardo, Facilité Inc.

 

 

 
Room: 406
Room: 409
16:00-16:40 Coffee & Networking
Room: EXPO AREA (Ro. 405)
16:40-17:00 Identity Crisis? Try Risk-Based Authentication
Jason Keenaghan, Director of Offering Management, IBM
Room: 406
17:00-17:20 Harnessing CIAM, Regulation, Privacy and Customer Inclusion to Drive Digital Transformation
Katryna Dow, Founder & CEO, Meeco
Room: 406
17:20-17:40 Programmatic advertising is dead - long live Consumers! Really?
Colin Wallis, Executive Director, Kantara Initiative
Room: 406
17:40-18:00 Marketing to the Future: A CMO’s Roadmap for Customer Experience Management
Grad Conn, General Manager B2B Marketing, Microsoft
Room: 406
18:00-18:10 Day 1 Closing Remarks
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Room: 406
Wednesday, September 13, 2017
08:00-17:00 Check-in & Registration
Room: COUNTER
08:30-09:00 Welcome Coffee & Networking
Room: EXPO AREA (Ro. 405)
09:00-09:20 It Takes a Village to Protect Your Customers Online
Phil Lam, Co-Founder, Lam Advisory
Room: 406
09:20-09:40 Getting to Know You: Building Deep Customer Relationships Gradually through Progressive Identity
Jason Rose, VP Marketing, Gigya
Room: 406
09:40-10:00 Risk Aware IAM for an Insecure World
Steve Tout, CEO, VeriClouds
Room: 406
10:00-10:20 Consumer ID will Move GDP - Public Private Partnerships Fuel the Digital Economy
Heather Flanagan, Facilitator & Project Manager, DIACC
Room: 406
10:20-11:00 Coffee & Networking
Room: EXPO AREA (Ro. 405)
Customer Identity Deployment Best Practices
Moderator:
John Tolbert, KuppingerCole
Doing Business in Europe: How to Comply With the New Privacy Regulation (GDPR)
Moderator:
Tim Maiorino, Osborne Clarke
11:00-12:00
Market Guidance & Best Practices

 

The CIAM Solutions Market: Findings from a Recently Published Leadership Compass

 

John Tolbert, KuppingerCole

 

 

CIAM Case Study: How FranklinCovey is Getting Ready for GDPR with CIAM

 

Blaine Carter, FranklinCovey

 

How to Prepare for the Upcoming Regulations?

 

GDPR – New Rules, Higher Fines and Many to Dos: What Business Should Know and Why They Should Do It

 

Tim Maiorino, Osborne Clarke

 

 

Panel: GDPR Economics - The Survival of the Fittest

 

Dan Blum, KuppingerCole
Katryna Dow, Meeco
Tim Maiorino, Osborne Clarke

 

 
Room: 406
Room: 409
12:00-13:00
CIAM Case Studies

 

Customer CIAM Case Study Panel

 

Alex Bolante, Deloitte Risk and Financial Advisory
Blaine Carter, FranklinCovey
Paul Donfried, ID DataWeb
Atul Ojha, Ernst & Young
Brad Pittiglio, Sila Solutions Group

 

GDPR & The Revised European Payment Services Directive (PSD2)

 

The EU's PSD2-Regulation and Current Realities from an Outside View

 

Karthik Jagannathan, Deutsche Bank Belgium (via escent)

 

 

GDPR Compliance on Cloud Data and Its Challenges

 

Abhishek Srivastava, OCLC Online Computer Library Center

 

 

 
Room: 406
Room: 409
13:00-14:00 Lunch Break
Room: EXPO AREA (Ro. 405)
(Strong) Customer Authentication Trends & Practices
Moderator:
John Tolbert, KuppingerCole
CIAM and the Future of Marketing
Moderator:
Christian Goy, Behavioral Science Lab
14:00-15:00
The Future of Strong Authentication

 

Panel: The Risks of Compromised Credentials

 

Michael Hamilton, Critical Informatics
Vikram Kakumani, Microsoft
Todd Oxford, The Home Depot
Sarah Squire, Engage Identity
Dr. Jimmy Su, JD.com
Steve Tout, VeriClouds

 

CIAM - The Base Layer for Marketing Automation

 

Consumer Identity Trends for Building Customer Connections

 

John Anderson, Facebook

 

 

CRM, Marketing Automation, User Experience, and Understanding Consumer Identity

 

Lars Helgeson, GreenRope

 

 

 
Room: 406
Room: 409
15:00-16:00

 

Humanification of Verification

 

Garth Froese, PacificEast Research Corp

 

 

A Buyer's Guide to Consumer Identity Mangement

 

John Tolbert, KuppingerCole

 

 

 

The MarTech Panel

 

Kim Albee, Genoo
Grad Conn, Microsoft
Nicole Drapeau Gillen, ArisGlobal
Lars Helgeson, GreenRope
Jason Rose, Gigya

 

Behavioral Economics and The Future of Marketing

 

Christian Goy, Behavioral Science Lab

 

 
Room: 406
Room: 409
16:00-16:40 Coffee & Networking
Room: EXPO AREA (Ro. 405)
16:40-17:00 Power to the People: GDPR, Trust and Data
Allan Foster, VP Global Partner Success, ForgeRock
Room: 406
17:00-17:20 Securing Consumer Identity Systems – Borrowing Lessons from the Enterprise
Laura Hunter, Principal Program Manager, Microsoft
Room: 406
17:20-17:40 Closing Session: The Future of Customer Identity
Alex Bolante, Managing Director, Deloitte Risk and Financial Advisory
Heather Flanagan, Facilitator & Project Manager, DIACC
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Todd Oxford, Enterprise IAM Architect, The Home Depot
Room: 406

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Seattle, USA

Conference

Consumer Identity World USA 2017

Language:
English
Registration fee:
€1200.00 $1440.00 S$1920.00
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Contact person:

Mr. Levent Kara
+49 211 23707710
lk@kuppingercole.com
  • Sep 12 - 13, 2017 Seattle, USA

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