Event Recording

Tim Maiorino - GDPR is coming, what is it and why does it affect me anyway?

Show description
Speaker
Tim Maiorino
Head of Legal
HRS
Tim Maiorino
After having worked as a technology and digital media lawyer in one of the most renowned law firms for technology law with a strong focus on data protection, Tim has recently taken over the role as Head of Legal at HRS Group, a global hotel solutions provider, and has in this role been heavily...
View profile
Playlist
Consumer Identity World 2017 USA
Event Recording
Jason Rose - Getting to Know You: Building Deep Customer Relationships Gradually through Progressive Identity
Sep 20, 2017
Event Recording
Ryan Fox - The Role of Financial Institutions in Providing Trusted Identities Beyond Banking
Sep 19, 2017

Keynote at the Consumer Identity World 2017 in Seattle, USA

Event Recording
What is CIAM and why do we need it?
Sep 23, 2017

Panel discussion at the Kantara Workshop

Event Recording
Heather Flanagan - Consumer ID will Move GDP
Sep 23, 2017

Heather Flanagan talks about the confidence that is needed to accelerate the digital economy and now business and governments can work together toward that common goal of growing the economy.  Digital ID is how we get the confidence as a platform to grow the economy.

Event Recording
From Dumb Cookies to Informed Consent: Privacy-by-design as a Strategic Requirement
Sep 19, 2017

This panel includes a look at the GDPR requirements, with an emphasis on the business opportunities for creating closer customer relationships when moving to informed consent; including the ability to potentially convince customers of moving to non-freemium models and paying for better service. We also consider the impact on how the customer journey will change to gain consent for additional purposes.

Event Recording
Colin Wallis - Programmatic Advertising Is Dead, Long Live Consumers! Really?
Sep 20, 2017

The truly awful practice of tracking through cookie matching may finally have found its nemesis in combined effects of ad blockers, new browsers, and the GDPR.  But there is still a big headwind to be navigated before we can say the job is done. What could be the role of industry consortia like Kantara to help bring about improved privacy - aware practices and education?  In this presentation, we overview the landscape and the forces for 'good'.

Event Recording
The User Experience Panel
Sep 19, 2017

The combination of Identity & Access Management and Customer Relationship Management continues to be a core element for any digital business. Because of all the different data sources, Customer Identity & Access Management (CIAM) needs to be secure, clear and user-friendly at the same time. This combination must be taken seriously to provide a smooth Customer Experience (CX) and to guarantee that every consumer can control the access of his personal information. This panel discusses what is important for good User Experience and how you can create it without getting trouble with privacy regulations.

Event Recording
Christian Goy - Approaching Tomorrow Through a New Lens
Sep 19, 2017

We share how understanding the human mind and the principle of behavioral economics can alter the way we approach product ideas, new thinking and what the future might/could look like, let's say, for self-driving cars or smart cities.

Event Recording
Eve Maler - UMA deep dive - GDPR, PSD2 - pivot to CIAM
Sep 23, 2017

Presentation at the Kantara Workshop

Event Recording
Grad Conn - Marketing to the Future: A CMO’s Roadmap for Customer Experience Management
Sep 20, 2017
Event Recording
Phil Lam - It Takes a Village to Protect Your Customers Online
Sep 20, 2017

When large-scale breaches occur, they not only hurt the impacted service but also erode the trust our customers have in online commerce as a whole. Protecting our customers online can no longer be a siloed activity but need to be coordinated among service providers to ensure customers continue to transact with confidence online. The current market of consumer identity protection solutions are limited in scope and capability. Credit checks, insurance, concierge services when things go wrong only provide mechanisms to mitigate losses after an incident has occurred. A new set of innovative services need to be developed that bring service providers together. With both technology and policy efforts working in parallel we may finally be able to successfully protect our customers online.

Event Recording
John Tolbert - The CIAM Solutions Market
Sep 23, 2017

KuppingerCole's Lead Analyst John Tolbert presents the findings from a recently published Leadership Compass on CIAM solutions