Event Recording

Ryan Fox - The Role of Financial Institutions in Providing Trusted Identities Beyond Banking

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Speaker
Ryan Fox
Sr. Director of Consumer Identity
Capital One
Ryan Fox
Ryan Fox has over 15 years of experience leading identity and access management efforts across both the public and private sectors.  He is currently the Director of Consumer Identity at Capital One, where he leads a team of Product Managers in delivering identity verification, credential...
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Playlist
Consumer Identity World 2017 USA
Event Recording
Phil Lam - It Takes a Village to Protect Your Customers Online
Sep 20, 2017

When large-scale breaches occur, they not only hurt the impacted service but also erode the trust our customers have in online commerce as a whole. Protecting our customers online can no longer be a siloed activity but need to be coordinated among service providers to ensure customers continue to transact with confidence online. The current market of consumer identity protection solutions are limited in scope and capability. Credit checks, insurance, concierge services when things go wrong only provide mechanisms to mitigate losses after an incident has occurred. A new set of innovative services need to be developed that bring service providers together. With both technology and policy efforts working in parallel we may finally be able to successfully protect our customers online.

Event Recording
Christian Goy - Approaching Tomorrow Through a New Lens
Sep 19, 2017

We share how understanding the human mind and the principle of behavioral economics can alter the way we approach product ideas, new thinking and what the future might/could look like, let's say, for self-driving cars or smart cities.

Event Recording
What is CIAM and why do we need it?
Sep 23, 2017

Panel discussion at the Kantara Workshop

Event Recording
Colin Wallis - Programmatic Advertising Is Dead, Long Live Consumers! Really?
Sep 20, 2017

The truly awful practice of tracking through cookie matching may finally have found its nemesis in combined effects of ad blockers, new browsers, and the GDPR.  But there is still a big headwind to be navigated before we can say the job is done. What could be the role of industry consortia like Kantara to help bring about improved privacy - aware practices and education?  In this presentation, we overview the landscape and the forces for 'good'.

Event Recording
Eve Maler - UMA deep dive - GDPR, PSD2 - pivot to CIAM
Sep 23, 2017

Presentation at the Kantara Workshop

Event Recording
Tim Maiorino - GDPR is coming, what is it and why does it affect me anyway?
Sep 19, 2017

As if Data Protection wasn't regulated to the bone already, Europe has come up with a new set of rules introducing a new level of regulation – in terms of detail, scope and in terms of applicability. The new rules have significant impact on how business are required to structure their internal processes, how they allocate responsibilities and – in general – how they focus on personal information.

Event Recording
From Dumb Cookies to Informed Consent: Privacy-by-design as a Strategic Requirement
Sep 19, 2017

This panel includes a look at the GDPR requirements, with an emphasis on the business opportunities for creating closer customer relationships when moving to informed consent; including the ability to potentially convince customers of moving to non-freemium models and paying for better service. We also consider the impact on how the customer journey will change to gain consent for additional purposes.

Event Recording
Christian Goy - The “Why” Behind Customer Journeys
Sep 19, 2017

People are notoriously unreliable witnesses to their own thoughts and motivations. However, the ability to design behavior-based solutions is the common denominator of every successful modern brand. Behavioral science is the way to navigate the chaos of choice and during this keynote we will share how to turn behavioral economic principle into practical brand and product success stories.

Event Recording
Grad Conn - Marketing to the Future: A CMO’s Roadmap for Customer Experience Management
Sep 20, 2017
Event Recording
Jason Rose - Getting to Know You: Building Deep Customer Relationships Gradually through Progressive Identity
Sep 20, 2017
Event Recording
How to Work Together in a Privacy Preserving Way to Mitigate Risks
Sep 19, 2017

Digital identity is central to all electronic transactions. Prevention of credential misuse is the first responsibility of identity management professionals today. Proper identity management includes identity vetting, issuance of credentials, risk-appropriate authentication and authorization, auditing, and more. Regulations such as GDPR also mandate that identity management systems must work to preserve the privacy of users. This session explores contemporary means of protecting identities to lower cyber risk while safeguarding the privacy of users.

Event Recording
Heather Flanagan - Consumer ID will Move GDP
Sep 23, 2017

Heather Flanagan talks about the confidence that is needed to accelerate the digital economy and now business and governments can work together toward that common goal of growing the economy.  Digital ID is how we get the confidence as a platform to grow the economy.