Research

Leadership Brief

KuppingerCole’s Leadership Brief provides condensed research and advice for executives and decision makers in organizations. These two-page documents cover business challenges and advise on how to address them, focusing on the key issues and allowing decision makers to quickly identify the right solutions.
What strategic role should Azure AD play in your org?
Leadership Brief
What strategic role should Azure AD play in your org?
As access management and governance becomes more important for security and compliance reasons, businesses are looking for a single solution to manage both on-prem and cloud access. This Leadership...
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Incident Response Management
Leadership Brief
Incident Response Management
The probability of becoming a victim of a data breach is now higher than ever. The hyperconnected world and the ever-increasing complexity of modern IT systems and processes pose new challenges for...
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Six Key Actions to Prepare for CCPA
Leadership Brief
Six Key Actions to Prepare for CCPA
From January 1st, 2020, when the California Consumer Privacy Act (CCPA) came into force, the requirements for managing personal data have changed. This report identifies six key actions that IT...
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Typical Risks and Pitfalls for IGA Projects
Leadership Brief
Typical Risks and Pitfalls for IGA Projects
As the number and types of digital identities proliferate in the digital era and the number of data protection regulations around the world continues to grow, the need for an effective Identity...
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AI in the Legal Industry: The Basics in a Nutshell
Leadership Brief
AI in the Legal Industry: The Basics in a Nutshell
Artificial Intelligence (AI) applications in the legal industry already range from naissent to mature. However, the legal implications of such applications and trends in global regulation should be...
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Hype vs. Reality in AI & ML: Where are the Concrete Business Benefits?
Leadership Brief
Hype vs. Reality in AI & ML: Where are the Concrete Business Benefits?
The conversation on artificial intelligence and machine learning is still largely driven by hype. But concrete business benefits exist for narrow AI solutions, and it is time to separate hype from...
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Responding to Cyber Incidents
Leadership Brief
Responding to Cyber Incidents
The overwhelming majority of organizations now depend upon online services to support their business and this exposes them to cyber security risks. While most have security protection technologies...
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Machine Learning, Marketing, and Privacy
Leadership Brief
Machine Learning, Marketing, and Privacy
Artificial intelligence and machine learning techniques are becoming more and more important for marketing. ML offers new possibilities to analyze customer data, enabling individual marketing...
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Recommendations for aligning ITSM with IAM/IGA
Leadership Brief
Recommendations for aligning ITSM with IAM/IGA
The versatility of modern IT Service Management systems (ITSM) is leading many organizations to configure these systems to deal with all employee service requests, including those related to...
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Top 3 Initiatives to Improve CX and Customer Journeys
Leadership Brief
Top 3 Initiatives to Improve CX and Customer Journeys
When it comes to digital marketing, companies of all business sectors try to constantly improve customer experience (CX) and customer journeys. In many cases, there is a single focus on...
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Cloud Provider Codes of Conduct and GDPR
Leadership Brief
Cloud Provider Codes of Conduct and GDPR
Codes of Conduct can help organizations choose between suppliers. This report compares two recently announced codes for cloud service providers and how these relate to GDPR.
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Marketing, IoT, and Privacy
Leadership Brief
Marketing, IoT, and Privacy
The Internet of Things (IoT) is an IT megatrend. Apart from offering new possibilities and experiences to its users, IoT is highly interesting for marketers as it offers new ways to communicate...
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