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5 Key Benefits of Marrying IGA and ITSM

5 Key Benefits of Marrying IGA and ITSM

For today’s companies, IT service management is more than IT support. ITSM is about working behind the scenes to help employees to do the work that drives your business – providing a one-stop shop for service needs, upgrades, improvements, and asset management. If IGA doesn’t play a critical role in your ITSM strategy, it should. We frequently hear from customers who are looking to better align IGA and ITSM, and our conversations with the analyst firm KuppingerCole often [...]

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