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Know Your Customer (KYC)

Webcast

Explore the Cutting Edge of Data-Driven Customer Experience

To accomplish complex and critical missions, market leaders are turning to a new generation of customer data platforms (CDPs). They uncover hidden revenue opportunities by unifying all sources of customer data into comprehensive and actionable profiles.

Webinar

Dec 08, 2020: Explore the Cutting Edge of Data-Driven Customer Experience

To accomplish complex and critical missions, market leaders are turning to a new generation of customer data platforms (CDPs). They uncover hidden revenue opportunities by unifying all sources of customer data into comprehensive and actionable profiles.

Virtual Event

Oct 20 - 22, 2020: Customer Technology World 2020

Understanding your customer’s wishes and requirements and mapping them successfully with CIAM processes is the key to a successful online business. At the Customer Technology World you will learn how to create a customer-centric strategy for your digital business.

Webcast

Facilitating Business with State-of-the-Art Identity Proofing Solutions

For traditional or Business-to-Employee (B2E) IAM, HR departments are responsible for gathering documentation from employees to determine their suitability for employment. For Business-to-Consumer (B2C) or CIAM, identity proofing can be more difficult. Depending on the nature of the…

Webinar

Oct 17, 2019: Facilitating Business with State-of-the-Art Identity Proofing Solutions

For traditional or Business-to-Employee (B2E) IAM, HR departments are responsible for gathering documentation from employees to determine their suitability for employment. For Business-to-Consumer (B2C) or CIAM, identity proofing can be more difficult. Depending on the nature of the…

Buyer's Compass

Buyer’s Compass: Consumer Identity and Access Management Solution - 80111

Consumer Identity is a fast-growing specialty solution. This KuppingerCole Buyer’s Guide will provide you with questions to ask vendors, criteria to select your vendor, and requirements for successful deployments. This document will prepare your organization to conduct RFIs and RFPs…

Webcast

Online Forms Are Out of Date – There Are New Ways to Sign Up Customers

An extreme lack of innovation has led to online forms dominating online buying for over two decades. The latest identity platforms use fast, easy, and secure technology to streamline customer sign-ups and simplify data. Today, customer experience is the main differentiator for businesses…

Conference

Oct 22 - 24, 2019: Consumer Identity World EU 2019

At the Consumer Identity World you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

Conference

Sep 25 - 27, 2019: Consumer Identity World USA 2019

At the Consumer Identity World you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

Webinar

Dec 18, 2018: Online Forms Are Out of Date – There Are New Ways to Sign Up Customers

An extreme lack of innovation has led to online forms dominating online buying for over two decades. The latest identity platforms use fast, easy, and secure technology to streamline customer sign-ups and simplify data.

Conference

Sep 18 - 19, 2019: Blockchain Enterprise Days 2019

Blockchain is still on everyone’s lips and the 2019 can be the year when large enterprises finally embrace the distributed ledger technology. KuppingerCole's inaugural blockchain-themed event will go beyond the hype and will present you real use cases and applications for your enterprise.…

Conference

Sep 19 - Nov 22, 2018: Consumer Identity World Tour 2018

The Consumer Identity World Tour is the place where you get input for your perfect CIAM Strategy. Learn more about Privacy by Design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way.

KuppingerCole PLUS

Get access to the whole body of KC PLUS research including Leadership Compass documents for only €800 a year

KuppingerCole Select

Register now for KuppingerCole Select and get your free 30-day access to a great selection of KuppingerCole research materials and to live trainings.

Blog

Blog

Where Workflows, Service Management, Digital Identities, and Work From Home Meet
Where Workflows, Service Management, Digital Identities, and Work From Home Meet
Martin Kuppinger

Simplifying access to IT services by building on platforms for IT workflows and beyond ServiceNow, over the past few years, has emerged as one of the leaders in the ITSM (IT Service Management) market and beyond to what today is named ESM (Enterprise Service Management). In fact, the evolution of that market has helped ITSM leave the bunker of IT, and become a strategic element for businesses. ESM today is much bigger and more important than ITSM ever was The reason is that ESM supports [...]

by Martin Kuppinger

Latest Insights

IBM Security Verify for CIAM

Saviynt Enterprise Identity Cloud

Hot Topics

OT Discovery & Monitoring

Blockchain & Distributed Ledgers

Privacy Enhancement Technology

Real Time Security Monitoring & Intelligence

Adaptive Authentication

Privileged Access Management

Privacy and Consent Management

AI/ML in Cybersecurity

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