Most users are just a bit techie. Some more, some less. But as we all know, real cybersecurity experts are rare. Thus, it is best to assume that the ones you want to educate on cybersecurity awareness and response are no technical, nor cybersecurity experts.
However, with everyone of us being a user of devices in personal life, and everyone being in danger of cyber-attacks, cybersecurity awareness training has become way easier. The approach I take for several years now is to focus on what this means on the own device, in the personal life, and then to transfer to the business...