KuppingerCole Blog

If anyone in any organization was in any doubt about the importance of having a Disaster Operations Plan, that has surely changed since the outbreak of the Covid-19 pandemic. Some organizations have coped better than others, but every organization should either be working on developing a Disaster Operation Plan or on improving the one they already have by identifying where the plan did and did not work well. Design a plan based on resources you already have A Disaster Operation Plan is a crisis-specific plan that builds off what an organization should already have in place. The...

Many security product vendors are now offering CSPM (Cloud Security Posture Management) as part of their portfolio - so what is CSPM and why might you need it?  In their race towards digital transformation, organizations are using cloud services to accelerate the development of new apps and improve efficiency. This provides many important business benefits but also increases the challenges of ensuring cyber-security and regulatory compliance. CSPM solutions are intended to provide a way to identify and control some of these risks.  They supplement CASBs (Cloud Access...

Modern and hybrid operating models, Software-as-a-Service, regulatory requirements, working from home, various types of internal and external users, and the phenomenon of BYOD (bring your own device) are challenges we have to face today. Such challenges are constantly emerging, which demands a flexible approach. Often these flexible requirements result in many specific sub-solutions for particular problems. This causes the company to have no central overview of which services, which devices, and which applications are used and for what purpose. To challenge the internal IT teams even...

Several major players in the facial recognition market – IBM, Amazon, and Microsoft – have halted all sales of facial recognition technology (FRT) to police departments in the United States. Each of these companies made a statement regarding technology’s relationship to public safety. IBM CEO Arvind Kirshna sent an open letter to several US Senators and House Representatives, stating “IBM no longer offers general purpose IBM facial recognition or analysis software. IBM firmly opposes and will not condone uses of any technology…for mass surveillance,...

AI-based conversational interfaces developed plenty of hype for use cases within marketing, sales, and service management. Various types of solutions are on the market, offered by both small start-ups and large, international, established enterprises. More than a hype Conversational interfaces experienced hype in 2016, followed by some disillusionment in the next years, as many solutions were technical gadgets rather than delivering real value. This is about to change, as many solutions are more mature now - and implemented as a part of digitalization projects within marketing,...

When it’s “business as usual”, it seems strange to think about disruptions and disasters. With competing priorities and the pressure of everyday demands, planning for worst-case scenarios can feel alarmist and macabre. But as anyone experienced in disaster preparedness will tell you, the best time to prepare for unexpected disruptions to your business is before they happen. And in today’s digital workplace, the ability to support remote employees and ensure secure access to work resources is an essential component of a business continuity plan. Why a business...

Matthias Reinwarth and Alexei Balaganski talk about making the right choice of a database engine to power your next cloud project.

As soon as national lockdowns began to limit the spread of Covid-19 it was clear that the world would never be the same again, and last week’s Microsoft Build conference has highlighted what some of those changes will be, starting with the event itself being fully virtual for the first time. Remote working set to increase longer-term While remote working was becoming increasingly popular in the run-up to the Covid-19 crisis, few organizations were well equipped to accommodate this. In the past two months, however, just about every organization has had to find a way of enabling...

Matthias Reinwarth and Martin Kuppinger dispel a few myths about Zero Trust.