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Mar 09, 2023
What is the Digital Double?

Everything we do in the digital world, is done by our digital representation of the physical world. Asanka Abeysinghe of WSO2 invented the idea of the "digital double" - a replication of people and things in a digital ecosystem.

He is a guest on our videocast and discusses with Martin Kuppinger how the digital double can become a reality, its benefits and how it relates to consumer identity management.

Webinar Recording
Jul 01, 2022
Maximizing the Benefits of Customer Identity & Access Management

CIAM solutions often come packed with features that could be used to improve consumer experiences, which is key to success in the digital era. However, in most cases, organizations that deploy CIAM products or use cloud-hosted CIAM services are under-utilizing the capabilities, which leads to poor customer experiences. Join CIAM experts from KuppingerCole Analysts and WSO2 to discuss how best to integrate information securely from across the organization to achieve a unified view of a customer. They will explore the tools that can help to deliver a good omnichannel customer experience and deliver real-time customer analytics.

John Tolbert, Lead Analyst at KuppingerCole Analysts will look at the CIAM landscape and discuss ways in which organizations can effectively use CIAM to get more value from their investments and deliver optimal user experiences. Bob Bentley, Director of IAM Product Marketing at WSO2 will detail WSO2’s vision and current CIAM solutions aimed at helping to get organizations up and running easily and provide a clear path towards optimized CIAM as their project matures and scales up.

Webinar Recording
Nov 13, 2020
The Role of Customer Identity & Access Management in Digital Transformation

Companies and organizations have strategic decisions to make at the Customer Identity & Access Management (CIAM) front. First, they have to decide whether to invest into a dedicated CIAM solution or to build on existing infrastructure. If there is already a foundation, what should be their next steps to have a mature CIAM strategy in place? If they do not have a CIAM solution, where do they start? Applications, systems, identities tend to be siloed while as a business grows, it’s imperative they are cohesive and well-integrated in order to provide a superior customer experience.