Maximizing the Benefits of Customer Identity & Access Management

Maximizing the Benefits of Customer Identity & Access Management

The webinar took place on Thursday, June 30, 2022
Webinar Presentation John Tolbert
Webinar Presentation Bob Bentley

Watch the Recording

Join this Webinar to:

  • Learn about the CIAM landscape and how to get more value from CIAM investments.
  • Understand the huge potential of CIAM beyond what basic features deliver.
  • Learn how to optimize the customer experience while increasing value to the organization.
  • Get an overview of WSO2’s CIAM platform.

How to Get the Most Value Out of Your CIAM Project

CIAM solutions often come packed with features that could be used to improve consumer experiences, which is key to success in the digital era. However, in most cases, organizations that deploy CIAM products or use cloud-hosted CIAM services are under-utilizing the capabilities, which leads to poor customer experiences.

Join CIAM experts from KuppingerCole Analysts and WSO2 to discuss how best to integrate information securely from across the organization to achieve a unified view of a customer. They will explore the tools that can help to deliver a good omnichannel customer experience and deliver real-time customer analytics.

Speakers Contribution

John Tolbert, Lead Analyst at KuppingerCole Analysts will look at the CIAM landscape and discuss ways in which organizations can effectively use CIAM to get more value from their investments and deliver optimal user experiences.

Bob Bentley, Director of IAM Product Marketingat WSO2 will detail WSO2’s vision and current CIAM solutions aimed at helping to get organizations up and running easily and provide a clear path towards optimized CIAM as their project matures and scales up.

Proven and effective product leader with extensive experience in bringing software security and compliance products to market. Passionate about creating and communicating meaningful customer value by delivering compelling products and offers. Demonstrated ability to drive positive business...

Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups to Fortune 500 companies, regarding their product and...

Lead Sponsor


Join this combined presentation to gain quick insights and hands-on solutions from a KuppingerCole analyst and selected industry expert, finishing with by a comprehensive Q&A for your individual business challenges.

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