Insights

Customer Identity & Access Management

CIAM solutions are designed to address consumer/customer IAM scenarios that differ from traditional workforce use cases. CIAM systems allow users to register, associate device and other digital identities, authenticate, authorize, collect, and store information about consumers from across many domains. CIAM solutions help organizations to comply with privacy regulations. Good CIAM systems can improve the customer experience.

KC Open Select
KC Open Select
Customer Identity and Access Management
Create a shortlist of solutions tailored to your CIAM needs and compare them directly. View solution detailed ratings, demo videos, analyst interviews and contact vendors directly.
Learn more
Hybrid Event
Hybrid Event
European Identity and Cloud Conference 2024
Join the iconic identity community from June 4 - 7, 2024 in Berlin, Germany! Get the Prime Discount and register for 1,000 EUR!
Learn more
Blog
Blog
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Gerald Horst, PwC’s Digital Identity team leader in EMEA, is to deliver a presentation entitled Modernizing the Customer Journey at the European Identity and Cloud Conference 2021 . To...
Learn more
Executive View
Executive View
cidaas CIAM
cidaas offers a complete customer identity and access management solution (CIAM) with many standard and advanced features. The cidaas solution is based on a micro-services architecture which...
Learn more
Webinar Recording
Webinar Recording
A Winning Strategy for Consumer Identity & Access Management
Success in digital business depends largely on meeting customers’ ever-increasing expectations of convenience and security at every touchpoint. Finding the best strategy to achieve the...
Learn more
Entering a New Era: CIAM 2.0
Blog
Entering a New Era: CIAM 2.0
Questioning our identity fundamentals: Is single sign-on, multi-factor authentication, passwordless authentication, etc. enough for Web 3.0? Let's look at creating seamless access to prepare...
Consumer IAM
Blog
Consumer IAM
Many businesses and public sector organizations are finding that they need to collect, store, and analyze more information about the consumers who use their services to provide better digital...
A Iot to Venture, More to GAIN
Blog
A Iot to Venture, More to GAIN
As social beings, people interact with their environment, whether as citizens of a state, as employees of a company or as contractual partners (customers, insured persons) with a company in the...
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Blog
EIC Speaker Spotlight: Vittorio Bertocci on Browser Changes Affecting Identity
Vittorio Bertocci, Principal Architect at Auth0, is to deliver a presentation entitled Browser Features vs. Identity Protocols: An Arms Race? on Tuesday, September 14 starting at 9:50 am. at...
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Blog
EIC Speaker Spotlight: Gerald Horst on Effective Integration of Marketing, CRM, and Customer Identity and Access Management
Gerald Horst, PwC’s Digital Identity team leader in EMEA, is to deliver a presentation entitled Modernizing the Customer Journey at the European Identity and Cloud Conference 2021 . To...
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
Blog
The Road To CIAM Success – Why an Identity Fabric Powers Digital Transformation
The Ugly Face of Yesterday’s CIAM We all have multiple different personas. But before we put on our hats as identity “experts” -  either as architects, implementers or...
API Platforms as the Secure Front Door to Your Identity Fabric
Blog
API Platforms as the Secure Front Door to Your Identity Fabric
Identity and Access Management (IAM) is on the cusp of a new era: that of the Identity Fabric. An Identity Fabric is a new logical infrastructure that acts as a platform to provide and orchestrate...
Security vs Convenience: In the Cloud, it’s Still Your Choice and Your Responsibility
Blog
Security vs Convenience: In the Cloud, it’s Still Your Choice and Your Responsibility
Social logins are extremely popular. Instead of going through a process of creating a new account on another website, you just click on the “Continue with Facebook” or “Sign in...
The changing role of Azure AD in Enterprise IAM Architectures
Blog
The changing role of Azure AD in Enterprise IAM Architectures
For many companies, Microsoft Azure Active Directory (Azure AD) was the basis for a coordinated step into the cloud, by extending the reach of their existing on-premises Active Directory to the...
Technology Trend: The Road to Integrated, Hybrid and Heterogeneous IAM Architectures
Blog
Technology Trend: The Road to Integrated, Hybrid and Heterogeneous IAM Architectures
Requirements for - and context of - the future Identity Fabric.  We call it Digital Transformation for lack of a better term, but it consists of much more than this buzzword is able to...
Account Takeovers on the Rise
Blog
Account Takeovers on the Rise
Account Takeover (ATO) attacks are on the rise. The  2019  Forter  Fraud Attack Index  shows a 45% increase in this type of attack on consumer identities in...
Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Blog
Benefits of IAM in Healthcare: Compliance, Security, Profits and More
Healthcare organizations must use IAM as an integral part of their IT infrastructure in order to cope with challenges in various fields, such as compliance, regulations, cybersecurity, and Digital...