Consumer Identity Management (CIAM): The Future

  •  TYPE: Track    START DATE:  Wednesday, May 16, 2018     START TIME: 14:30  
Parent Track


The wheel of innovation is turning so much faster today than it used to in the past decade. In thinking about CIAM, we have to talk about conversational interfaces, chatbots and other AI driven ways of digital interaction, as they are more and more becoming the new normal. Some of the insights this EIC2018 track will provide to you:

  • The Future of CIAM; What to consider today
  • Mastering the Privacy Challenges created by Conversational Marketing and Commerce
  • ”I'm sorry Dave, I'm afraid I can't do that.” (Stanley Kubrick/2001): Harnessing the incredible power of Conversational Interfaces


Making CIAM real in Logistics

Date: Wednesday, May 16, 2018 Time: 14:30-15:30

Making CIAM real in Logistics
Douwe Lycklama, Innopay

Data sharing is the strategic direction when it comes to advancing the logistics sector in the field of better supply chain visibility and predictability while improving operational en financial efficiency. iSHARE takes a radically different approach by creating a multilateral trust network (legal, functional, operational and technical agreements) in which data sources and data platforms can authorise each other on granular level for access. In this way parties can share data in an easy,...

Practical Approaches to (Customer) Identity Governance through AI

Date: Wednesday, May 16, 2018 Time: 15:30-16:30

Practical Approaches to (Customer) Identity Governance through AI
Alessandro Festa, One Identity

AI is a broader term to define a set of technologies that are becoming part of our application. In Identity and with special regards to governance the need of digital assistants (bots) and of Machine Learning (ML) algorithm that improve our employee performance and increase our security controls is absolutely a need. Through a set of practical use cases, we will look at how ML, NLP (Natural Language Processing), automated assistants may help our employees in their daily tasks but also how...

Know Your (Digital) Customer in the Identity Theft Era
Shaked Vax, IBM

As businesses evolve to support a complete digital experience, a challenge has emerged to one of the most basic questions of doing business: How can I truly "know my customer?". In the world of data breaches and identity theft, legacy programs of identity proofing and identity verification do not instill a high level of confidence in the end user’s claims. New technologies and approaches are needed to deliver a high level of digital trust with your new customers as you seamlessly...

How to manage Customer Identities – a Real World Example

Date: Wednesday, May 16, 2018 Time: 17:30-18:30

How to manage Customer Identities – a Real World Example
Sebastian Goodrick, SUVA

This real world implementation example describes the technical concept to build a CIAM implementation on a role based access control IAM tool. As for most data driven companies, IT backends provide data access for employees based on a granted role. In contrast, customer access rights need to be limited to their small data slice, based on their company, and their respective role in their company, or their individual data. It seems to be a good idea to reuse the same IAM tool for keeping...

Best Practice: S-Group
Erno Björs, S Group (SOK) • Dr. Kai Kuikkaniemi, S Group (SOK)

Quick Links

Register now!

And get your early bird discount

Stay Connected


Munich, Germany


European Identity & Cloud Conference 2018

Registration fee:
€1490.00 till 17.04.2018
$1862.50 till 17.04.2018
S$2384.00 till 17.04.2018
Mastercard Visa PayPal INVOICE
Contact person:

Mr. Levent Kara
+49 211 23707710
  • May 15 - 18, 2018 Munich, Germany
Register now!


The European Identity & Cloud Conference 2018 is proud to present a large number of partners
Learn more

How can we help you

Send an inquiry

Call Us +49 211 2370770

Mo – Fr 8:00 – 17:00