Consumer Identity World APAC 2018 Agenda

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Tuesday, November 20, 2018
- Pre-Conference Workshop - The Emerging Cross Border Trust Services Market with LIGHTest
Olamide Omolola, Security Researcher, Graz University of Technology
Rachelle Sellung, Senior Scientist, Fraunhofer IAO / University of Stuttgart IAT
Don Thibeau, Executive Director, OpenID Foundation
08:30 - 09:00 Welcome Coffee & Networking
Room: Foyer
08:30 - 12:00 Workshop Check-in
09:00 - 10:30 The Trust Imperative
Olamide Omolola, Security Researcher, Graz University of Technology
Rachelle Sellung, Senior Scientist, Fraunhofer IAO / University of Stuttgart IAT
Don Thibeau, Executive Director, OpenID Foundation
Room: Meeting Room 5
10:30 - 11:00 Coffee & Networking
Room: Foyer
11:00 - 13:00 Trust Practicalities
Olamide Omolola, Security Researcher, Graz University of Technology
Rachelle Sellung, Senior Scientist, Fraunhofer IAO / University of Stuttgart IAT
Don Thibeau, Executive Director, OpenID Foundation
Room: Meeting Room 5
13:00 - 14:00 Lunch
Room: Foyer
Wednesday, November 21, 2018
08:30 - 09:00 Welcome Coffee & Networking
Room: Meeting Room 5
08:30 - 16:30 Check-in & Registration
09:00 - 09:20 The Customer Journey - Steps Along the Way
Graham Williamson, Director APAC / Senior Analyst, KuppingerCole
Room: Ballroom 2
09:20 - 09:40 A Sprint Through the Ecosystem: How Open Standards and Self-Certification are Helping Drive Open Banking
Don Thibeau, Executive Director, OpenID Foundation
Room: Ballroom 2
09:40 - 10:00 How RegTech solutions can enhance Risk Management in the Digital Age
Mona Zoet, Founder and CEO, RegPac Revolution
Room: Ballroom 2
10:00 - 10:30 Coffee & Networking
Room: Meeting Room 5
10:30 - 11:30 Public Access - Customer Onboarding Done Right
Managing Digital Identities, KYC & Identity Fraud with Anonymous Biometric Authentication
Ho Chang, CEO, BioID GmbH
Panel: Blockchain, Identity and Privacy - How to Combine It?
Katherine Noall, CEO, Sphere Identity
Patrick Schueffel, SE Asia Business Development, Pikcio
Rachelle Sellung, Senior Scientist, Fraunhofer IAO / University of Stuttgart IAT
Room: Ballroom 2
11:30 - 12:30 How to Build a Loyal Customer
Saving loyalty programs from extinction
Adam Posner, CEO, The Point of Loyalty
Panel: What Consumers Want from CIAM?
Graham Brown, Entrepreneur|Radio Show Host|Investor, Asia Tech Podcast
Christian Goy, Managing Director, Behavioral Science Lab
Sagara Gunathunga, Director, WSO2
Room: Ballroom 2
12:30 - 13:30 Lunch Break
Room: Meeting Room 5
13:30 - 14:30 CIAM & Customer Analytics
Adopting BYOID to the Organizations with CIAM Technologies
Naohiro Fujie, Deputy General Manager, Itochu Techno Solutions
Identity Separation is so 2017 – Let’s Bring It Together
Dirk Wahlefeld, Product Manager, COGNITUM Software
Room: Ballroom 2
14:30 - 15:30 Customer Journey & User Experience
Designing for Reassurance: Use Journeys that Help Build Trust
Sebastian Mueller, Chief Operating Officer, MING Labs
Intelligence in Refining Customer Journey: A Focus on User Convenience and IT Security Using Big Data and Machine Learning.
Vishwa Kiran, CEO, WidasConcepts India Pvt. Ltd
Room: Ballroom 2
15:30 - 16:00 Coffee & Networking
Room: Meeting Room 5
16:00 - 16:20 Data Privacy — Who Actually Cares and Why?
Christian Goy, Managing Director, Behavioral Science Lab
Room: Ballroom 2
16:20 - 16:40 The AI Maturity Model for Customer Experiences
Nikos Acuna, Chief Visionary, Sizmek
Room: Ballroom 2
Thursday, November 22, 2018
08:30 - 09:00 Welcome Coffee & Networking
Room: Meeting Room 5
08:30 - 16:00 Check-in & Registration
09:00 - 09:20 Managing Consumer Identities: A Digital Business Imperative
Anmol Singh, Lead Analyst, KuppingerCole
Room: Ballroom 2
09:20 - 09:40 OpenID in the Digital ID landscape: A Perspective from the Past to the Future
Nat Sakimura, Research Fellow, Nomura Research Institute
Room: Ballroom 2
09:40 - 10:00 Case Study - Using a Managed Service for Trusted Access Control to Industry Applications
Shane Day, Chief Technology Officer, UNIFY Solutions
Sofia-Cristina Vişan, Senior Program Manager, Microsoft
Graham Williamson, Director APAC / Senior Analyst, KuppingerCole
Room: Ballroom 2
10:00 - 10:30 Coffee & Networking
Room: Meeting Room 5
10:30 - 11:30 The Future of CIAM, AI & Marketing Automation
IoT erodes the Identity of the End User - nevertheless meet customers’ expectations
Yael Widmann, Business Development, WidasConcepts
Customer Experience in the Age of Digital Disruption
Aalok Doshi, Board Trustee, SeedToken.io
Room: Ballroom 2
11:30 - 12:00 Identity, Customer Data & the Blockchain
Bringing Opposing Sides Together: Using Blockchain-Based KYC to Improve Customer Experience and Compliance Simultaneously
Patrick Schueffel, SE Asia Business Development, Pikcio
Room: Ballroom 2
12:00 - 13:00 Lunch Break
Room: Meeting Room 5
13:00 - 14:00 Education Sector Login Project Workshop
Shane Day, Chief Technology Officer, UNIFY Solutions
Sofia-Cristina Vişan, Senior Program Manager, Microsoft
Room: Ballroom 2
14:00 - 14:10 Wrap-Up & Thank You
Graham Williamson, Director APAC / Senior Analyst, KuppingerCole
Room: Ballroom 2

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Consumer Identity World APAC 2018

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