Getting the Most out of Your CIAM Strategy

  • TYPE: Combined Session DATE: Thursday, September 20, 2018 TIME: 11:30-12:30 LOCATION: Emerald 2

Panel: CIAM Strategy Best Practice

When dealing with consumers and customers directly the most important asset for any forward-thinking organization is the data provided and collected for these new type of identities. The appropriate management of consumer identities is of utmost importance. Handing over personal data to a commercial organization the consumer typically does this with two contrasting expectations. On the one hand, the consumer wants to benefit from the organization as a contract partner for goods or services. Customer-facing organizations get into direct contact with their customers today as they are accessing their products and services through various channels and deploying various types of devices. It is essential to know the relevant attributes of that customer at the right time: An improved user experience leads to customer satisfaction and thus to returning customers.

In this Session, the big 4 will talk about how they are deploying CIAM solutions and which strategy they have and what benefits they are deriving from it.

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Swapnil Mehta is a Managing Director in the Cyber Practice at KPMG. He has extensive experience with various areas of Information Management and Information Security with particular specialization in the fields of Enterprise and Consumer Identity & Access Management (IAM), Data Protection...

Atul Ojha is a Senior Manager in the Advisory Services practice of Ernst & Young LLP. An experienced leader who focuses on solving business and technical challenges in the areas of cybersecurity, digital transformation, risk, operations, process efficiency and performance management....

Anmol Singh is a lead analyst at KuppingerCole. He brings more than 14 years of cybersecurity experience focused on identity and access management and related technologies. Through his career, Mr. Singh has worked in several positions ranging from IAM engineering to architecture, consulting,...


Session Links

Panel: CIAM Strategy Best Practice

Panel: CIAM Strategy Best Practice

Seattle, USA


Consumer Identity World USA 2018

Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
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Contact person:

Ms. Lauren Zuber
+49 211 23707725
  • Sep 19 - 21, 2018 Seattle, USA