Focus Area: Know Your Customer (KYC)

What is Know Your Customer (KYC)

In order to improve and tighten business relationships, today’s connected businesses need to communicate, collaborate and interact with their customers in a way that’s faster and suppler than ever before. Knowing consumers and their identities spot on also allows to optimally serve them.

To use this key to success in the era of digital transformation, enterprises today often think about employing Customer Identity & Access Management (CIAM), complementary to traditional IAM for employees and business partners. They often forget however that, forced by regulation authorities, they already use the strong tool KYC (Know Your Customer) in order to prevent, among others, money laundering.

KYC done right encompasses Customer Tracking & Marketing Automation as well as Analytics (Big Data) and Privacy & Information Protection and goes much further than CIAM. The term KYC is yet not really accurate, since it helps not only with knowing the customer, but also optimally serving him. Better would be the term Know & Serve Your Customer (KSYC), a proper evolutionary step of doing CRM and CIAM.

It requires a string of key enabling technologies, e.g. security and privacy enhancements, secure access to mobile and social logins, identity relationship management to understand how different identities are connected to each other, big data, up to blockchain, distributed ledgers and Life Management Platforms (LMPs). 

Latest Research, Upcoming Webinars and Events From
Know Your Customer (KYC)

Blog

Account Takeovers on the Rise

Account Takeover (ATO) attacks are on the rise. The 2019 Forter Fraud Attack Index shows a 45% increase in this type of attack on consumer identities in 2018. ATOs are just what they sound like: cybercriminals gain access to accounts through various illegal means and use these take over accounts to perpetrate fraud. How do they get access to accounts? There are many technical methods that bad actors can use, such as consumers responding to phishing emails; grafting through fake websites; collection of credentials from keyloggers, rootkits, or botnets; harvesting cookie...

Whitepaper

Whitepaper: IAM for Healthcare: It’s time to act - 80029

Healthcare organizations deal with highly sensitive information. They face challenges in complying with ever-tightening regulations, combating ever-increasing cyber risks, and adapting to Digital Transformation. Comprehensive healthcare IAM, beyond pure SSO, helps Healthcare organizations to better cope with these challenges.

Webinar

Regaining Control With IGA Solutions

Role management remains a pivotal challenge in many companies. Regulations (such as BAIT and VAIT in Germany) require companies not only to implement an IGA solution (Identity Governance & Administration), but also a uniform authorization concept and its regular review, including the assignment of access rights to the individual authorized persons.

Conference

Consumer Identity World USA 2019

At the Consumer Identity World you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

Latest News From Know Your Customer (KYC)

Conference

Cyber Access Summit 2019

Willkommen zum Cyber Access Summit (CAS) 2019! Gestalten Sie die Zukunft der digitalen Transformation und diskutieren Sie mit Kollegen und Branchenexperten. Das Programm des deutschsprachigen Cyber Access Summit 2019 nimmt aktuelle Themen und Trends im Bereich des Identity und Access…

Conference

Consumer Identity World EU 2019

At the Consumer Identity World you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

Conference

Consumer Identity World USA 2019

At the Consumer Identity World you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

Whitepaper

Whitepaper: IAM for Healthcare: It’s time to act - 80029

Healthcare organizations deal with highly sensitive information. They face challenges in complying with ever-tightening regulations, combating ever-increasing cyber risks, and adapting to Digital Transformation. Comprehensive healthcare IAM, beyond pure SSO, helps Healthcare organizations…

Blog

Account Takeovers on the Rise

Account Takeover (ATO) attacks are on the rise. The 2019 Forter Fraud Attack Index shows a 45% increase in this type of attack on consumer identities in 2018. ATOs are just what they sound like: cybercriminals gain access to accounts through various illegal means and use…

Blog

Benefits of IAM in Healthcare: Compliance, Security, Profits and More

Healthcare organizations must use IAM as an integral part of their IT infrastructure in order to cope with challenges in various fields, such as compliance, regulations, cybersecurity, and Digital Transformation. In this respect, IAM not only serves as a security technology but also as a…

Webcast

The Passwordless Enterprise: Building A Long-Term Zero Trust Strategy

“The password is dead.” We have heard this statement for at least a decade, yet even in 2019, data breaches based on stolen user credentials continue to dominate the headlines. Why do passwords so stubbornly refuse to die?

Webinar

Jul 11, 2019: The Passwordless Enterprise: Building A Long-Term Zero Trust Strategy

“The password is dead.” We have heard this statement for at least a decade, yet even in 2019, data breaches based on stolen user credentials continue to dominate the headlines. Why do passwords so stubbornly refuse to die?

Webcast

Is Multilayered Cyber-Defense Out Already? Against Rising Breaches and Vulnerabilities, Data-Centric Security to the Rescue!

As the growing number of high-profile data breaches indicates, even the largest companies are still struggling with implementing consistent enterprise-wide information security measures. Setting up various security tools for numerous different applications, services, and heterogeneous…

Executive View

Executive View: Darktrace Enterprise Immune System - 80003

Darktrace Enterprise Immune System is a cyber-defense platform that utilizes a self-learning AI-based technology to detect, investigate and neutralize various cyber-threats in real time, across the whole corporate IT infrastructure, including physical and virtualized environments,…

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Blog

Blog

Don’t Blame the Cloud for Capital One’s Troubles

After the recent Capital One breach, some commentators have suggested that cloud security is fundamentally flawed. Like many organizations today, Capital One uses Amazon Web Services (AWS) to store data, and it was this that was targeted and successfully stolen. In the case of Capital One it was process, not technology, that failed. The company failed on three points to secure its data properly using the extended tool sets that AWS provides. It relied only on the default encryption settings in [...]

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