Focus Area: Know Your Customer (KYC)

What is Know Your Customer (KYC)

In order to improve and tighten business relationships, today’s connected businesses need to communicate, collaborate and interact with their customers in a way that’s faster and suppler than ever before. Knowing consumers and their identities spot on also allows to optimally serve them.

To use this key to success in the era of digital transformation, enterprises today often think about employing Customer Identity & Access Management (CIAM), complementary to traditional IAM for employees and business partners. They often forget however that, forced by regulation authorities, they already use the strong tool KYC (Know Your Customer) in order to prevent, among others, money laundering.

KYC done right encompasses Customer Tracking & Marketing Automation as well as Analytics (Big Data) and Privacy & Information Protection and goes much further than CIAM. The term KYC is yet not really accurate, since it helps not only with knowing the customer, but also optimally serving him. Better would be the term Know & Serve Your Customer (KSYC), a proper evolutionary step of doing CRM and CIAM.

It requires a string of key enabling technologies, e.g. security and privacy enhancements, secure access to mobile and social logins, identity relationship management to understand how different identities are connected to each other, big data, up to blockchain, distributed ledgers and Life Management Platforms (LMPs). 

Latest Research, Upcoming Webinars and Events From
Know Your Customer (KYC)

Webinar

Digital Transformation in Government

Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed services. This webinar will investigate the challenges facing government and the opportunity digital transformation affords. More

Leadership Compass

Leadership Compass: CIAM Platforms - 70305

This report provides an overview of the market for Consumer Identity and Access Management and provides you with a compass to help you to find the Consumer Identity and Access Management product that best meets your needs. We examine the market segment, vendor product and service functionality, relative market share, and innovative approaches to providing CIAM solutions. More

Webcast

André Koot - From RBAC to ABAC in a Pragmatic Way

An Expert Stage presentation at the European Identity and Cloud Conference 2017 More

Workshop

Dec 07, 2016: Der neue Datenschutz – Crashkurs für IT-Professionals

In weniger als eineinhalb Jahren tritt die neue Datenschutzgrundverordnung der EU (EU-DSGVO), besser bekannt unter der englischen Abkürzung GDPR (General Data Protection Regulation), in Kraft. Höchste Zeit also, sich mit den Veränderungen zu befassen, die dieses EU-weit geltende Gesetz bringen wird, und insbesondere mit dessen Auswirkungen auf die IT. Dieser eintägige Crashkurs macht Sie fit für die neue Datenschutz-Ära und bewahrt Sie vor unangenehmen Überraschungen. More

Latest News From Know Your Customer (KYC)

Conference

Next Generation Marketing Executive Summit 2018

At the Next Generation Marketing Executive Summit 2018 (February 6-7, 2018 in Frankfurt | Germany) you learn how to deliver a tailored customer experience with smart systems and on multiple devices. Find a balance between privacy, data protection and customer suitability. Take a step into…

Conference

Consumer Identity World Tour 2017

The Consumer Identity World Tour is the place where you can dive deeper into the world of CIAM. Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way.

Leadership Compass

Leadership Compass: CIAM Platforms - 70305

This report provides an overview of the market for Consumer Identity and Access Management and provides you with a compass to help you to find the Consumer Identity and Access Management product that best meets your needs. We examine the market segment, vendor product and service…

Blog

Beyond simplistic: Achieving compliance through standards and interoperability

"There is always an easy solution to every problem - neat, plausible, and wrong. (H.L. Mencken) Finally, it's beginning: GDPR gains more and more visibility. Do you also get more and more GDPR-related marketing communication from IAM and security vendors, consulting firms and, ehm,…

Webcast

André Koot - From RBAC to ABAC in a Pragmatic Way

An Expert Stage presentation at the European Identity and Cloud Conference 2017

Executive View

Executive View: Salesforce Identity - 70813

Salesforce has been a pioneer in Software as a Service (SaaS) from the early days.  Digital identity has been an integral part of the Salesforce platform.  Salesforce Identity is an enterprise class CIAM and IDaas solution.

Executive View

Executive View: Symantec Advanced Threat Protection - 71155

Symantec Advanced Threat Protection is a unified platform for uncovering and remediating advanced cyber-attacks across endpoints, network and email, which augments existing Symantec endpoint protection and threat intelligence technologies with advanced security analytics capabilities.

Executive View

Executive View: Securonix SNYPR - 70292

Securonix SNYPR is an open and modular next-generation security intelligence platform that combines log management, security information and event management, user and entity behavior analytics and fraud detection, serving as a foundation for a broad portfolio of specialized security…

Blog

OpenC2 – Standards for Faster Response to Security Incidents

Recently, I came across a rather new and interesting standardization initiative, driven by the NSA (U.S. National Security Agency) and several industry organizations, both Cyber Defense software vendors and system integrators. OpenC2 names itself “a forum to promote global development…

Blog

Follow-Up on “Managing the User's Consent Life Cycle: Challenges, GDPR Compliance and (Business) Rewards.”

The GDPR continues to be a hot topic for many organizations, especially for those who store and process customer data. A core requirement for compliance to GDPR is the concept of “consent,” which is fairly new for most data controllers. Coming up with GDPR is that parties…

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