Focus Area: Know Your Customer (KYC)

What is Know Your Customer (KYC)

In order to improve and tighten business relationships, today’s connected businesses need to communicate, collaborate and interact with their customers in a way that’s faster and suppler than ever before. Knowing consumers and their identities spot on also allows to optimally serve them.

To use this key to success in the era of digital transformation, enterprises today often think about employing Customer Identity & Access Management (CIAM), complementary to traditional IAM for employees and business partners. They often forget however that, forced by regulation authorities, they already use the strong tool KYC (Know Your Customer) in order to prevent, among others, money laundering.

KYC done right encompasses Customer Tracking & Marketing Automation as well as Analytics (Big Data) and Privacy & Information Protection and goes much further than CIAM. The term KYC is yet not really accurate, since it helps not only with knowing the customer, but also optimally serving him. Better would be the term Know & Serve Your Customer (KSYC), a proper evolutionary step of doing CRM and CIAM.

It requires a string of key enabling technologies, e.g. security and privacy enhancements, secure access to mobile and social logins, identity relationship management to understand how different identities are connected to each other, big data, up to blockchain, distributed ledgers and Life Management Platforms (LMPs). 

Latest Research, Upcoming Webinars and Events From
Know Your Customer (KYC)

Webinar

Digital Transformation in Government

Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed services. This webinar will investigate the challenges facing government and the opportunity digital transformation affords. More

Executive View

Executive View: Cisco Advanced Malware Protection - 72518

Cisco Advanced Malware Protection (AMP) is an integrated enterprise security intelligence and malware protection solution. By combining global threat intelligence with dynamic malware analysis and continuous endpoint and network monitoring, AMP provides constant visibility and control across all environments before, during, and after a cyber-attack. More

Webcast

GDPR as opportunity to build trusted relationships with consumers

The new regulations of the EU GDPR apply not only to companies in the EU but every organization dealing with the personally identifiable information of EU citizens. This means most enterprises across the world will be impacted when compliance is required on May 25, 2018. More

Workshop

Dec 07, 2016: Der neue Datenschutz – Crashkurs für IT-Professionals

In weniger als eineinhalb Jahren tritt die neue Datenschutzgrundverordnung der EU (EU-DSGVO), besser bekannt unter der englischen Abkürzung GDPR (General Data Protection Regulation), in Kraft. Höchste Zeit also, sich mit den Veränderungen zu befassen, die dieses EU-weit geltende Gesetz bringen wird, und insbesondere mit dessen Auswirkungen auf die IT. Dieser eintägige Crashkurs macht Sie fit für die neue Datenschutz-Ära und bewahrt Sie vor unangenehmen Überraschungen. More

Latest News From Know Your Customer (KYC)

Conference

Consumer Identity World Tour 2017

With so many different data sources, Customer Identity & Access Management (CIAM) needs to be secure, clear and user-friendly at the same time. That is why the combination of Identity & Access Management and Customer Relationship Management continues to be a core element for any digital business.

Blog

GDPR as opportunity to build trusted relationships with consumers

On the KuppingerCole webinar run March 16th, 2017, which has been supported by ForgeRock, some attendee questions were left unanswered due to a huge number of questions and a lack of time to cover all. Here are answers to questions that couldn’t be answered live during the webinar.…

Executive View

Executive View: Cisco Advanced Malware Protection - 72518

Cisco Advanced Malware Protection (AMP) is an integrated enterprise security intelligence and malware protection solution. By combining global threat intelligence with dynamic malware analysis and continuous endpoint and network monitoring, AMP provides constant visibility and control…

Webcast

GDPR as opportunity to build trusted relationships with consumers

The new regulations of the EU GDPR apply not only to companies in the EU but every organization dealing with the personally identifiable information of EU citizens. This means most enterprises across the world will be impacted when compliance is required on May 25, 2018.

Blog

Building a Future-proof Intelligent Security Operations Center, Part 2

Security Intelligence Platforms (SIP) are universal and extensible security analytics solutions that offer a holistic approach towards maintaining complete visibility and management of the security posture across the whole organization. Only by correlating both real-time and historical…

Blog

Building a Future-proof Intelligent Security Operations Center

I have to admit that I find the very concept of a Security Operations Center extremely… cinematic. As soon as you mention it to somebody, they would probably imagine a large room reminiscent of the NASA Mission Control Center – with walls lined with large screens and dozens of…

Blog

PSD2 RTS Final Draft: The good and the not-so-good

The European Banking Authority released the final draft of the Regulatory Technical Specifications for PSD2 this week.  It contains several improvements and clarifications, but there are still a few areas that fall short of industry expectations. After the release of the initial…

Executive View

Executive View: Ping Identity’s PingFederate - 70284

PingFederate sets the standard for identity federation standards support. PingFederate can enable Single Sign-On (SSO) between business units, enterprises, and all popular SaaS applications. PingFederate works both on-premise or in the cloud, and is easy for administrators to install and maintain.

Leadership Compass

Leadership Compass: Adaptive Authentication - 71173

Leaders in innovation, product features, and market reach for Adaptive Authentication. Your compass for finding the right path in the market.

Executive View

Executive View: Microsoft Security Suite - 72541

A comprehensive approach to data protection – one that combines all aspects of computing infrastructure– rather than the point products that comprise many organization’s cybersecurity environment, is a decided plus, provided the overall goal is achieved.

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Blog

Blog

GDPR as opportunity to build trusted relationships with consumers

On the KuppingerCole webinar run March 16th, 2017, which has been supported by ForgeRock, some attendee questions were left unanswered due to a huge number of questions and a lack of time to cover all. Here are answers to questions that couldn’t be answered live during the webinar.   [...]

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