Focus Area: Know Your Customer (KYC)
What is Know Your Customer (KYC)
In order to improve and tighten business relationships, today’s connected businesses need to communicate, collaborate and interact with their customers in a way that’s faster and suppler than ever before. Knowing consumers and their identities spot on also allows to optimally serve them.
To use this key to success in the era of digital transformation, enterprises today often think about employing Customer Identity & Access Management (CIAM), complementary to traditional IAM for employees and business partners. They often forget however that, forced by regulation authorities, they already use the strong tool KYC (Know Your Customer) in order to prevent, among others, money laundering.
KYC done right encompasses Customer Tracking & Marketing Automation as well as Analytics (Big Data) and Privacy & Information Protection and goes much further than CIAM. The term KYC is yet not really accurate, since it helps not only with knowing the customer, but also optimally serving him. Better would be the term Know & Serve Your Customer (KSYC), a proper evolutionary step of doing CRM and CIAM.
It requires a string of key enabling technologies, e.g. security and privacy enhancements, secure access to mobile and social logins, identity relationship management to understand how different identities are connected to each other, big data, up to blockchain, distributed ledgers and Life Management Platforms (LMPs).
Latest Research, Upcoming Webinars and Events From
Know Your Customer (KYC)
Digital Transformation in Government
Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed services. This webinar will investigate the challenges facing government and the opportunity digital transformation affords. More
Leadership Compass: CIAM Platforms - 70305
This report provides an overview of the market for Consumer Identity and Access Management and provides you with a compass to help you to find the Consumer Identity and Access Management product that best meets your needs. We examine the market segment, vendor product and service functionality, relative market share, and innovative approaches to providing CIAM solutions. More
André Koot - From RBAC to ABAC in a Pragmatic Way
An Expert Stage presentation at the European Identity and Cloud Conference 2017 More
Dec 07, 2016: Der neue Datenschutz – Crashkurs für IT-Professionals
In weniger als eineinhalb Jahren tritt die neue Datenschutzgrundverordnung der EU (EU-DSGVO), besser bekannt unter der englischen Abkürzung GDPR (General Data Protection Regulation), in Kraft. Höchste Zeit also, sich mit den Veränderungen zu befassen, die dieses EU-weit geltende Gesetz bringen wird, und insbesondere mit dessen Auswirkungen auf die IT. Dieser eintägige Crashkurs macht Sie fit für die neue Datenschutz-Ära und bewahrt Sie vor unangenehmen Überraschungen. More
Latest News From Know Your Customer (KYC)
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Blog
Beyond simplistic: Achieving compliance through standards and interoperability
"There is always an easy solution to every problem - neat, plausible, and wrong. (H.L. Mencken) Finally, it's beginning: GDPR gains more and more visibility. Do you also get more and more GDPR-related marketing communication from IAM and security vendors, consulting firms and, ehm, analyst [...]