Focus Area: Know Your Customer (KYC)

What is Know Your Customer (KYC)

In order to improve and tighten business relationships, today’s connected businesses need to communicate, collaborate and interact with their customers in a way that’s faster and suppler than ever before. Knowing consumers and their identities spot on also allows to optimally serve them.

To use this key to success in the era of digital transformation, enterprises today often think about employing Customer Identity & Access Management (CIAM), complementary to traditional IAM for employees and business partners. They often forget however that, forced by regulation authorities, they already use the strong tool KYC (Know Your Customer) in order to prevent, among others, money laundering.

KYC done right encompasses Customer Tracking & Marketing Automation as well as Analytics (Big Data) and Privacy & Information Protection and goes much further than CIAM. The term KYC is yet not really accurate, since it helps not only with knowing the customer, but also optimally serving him. Better would be the term Know & Serve Your Customer (KSYC), a proper evolutionary step of doing CRM and CIAM.

It requires a string of key enabling technologies, e.g. security and privacy enhancements, secure access to mobile and social logins, identity relationship management to understand how different identities are connected to each other, big data, up to blockchain, distributed ledgers and Life Management Platforms (LMPs). 

Latest Research, Upcoming Webinars and Events From
Know Your Customer (KYC)

Webinar

Digital Transformation in Government

Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed services. This webinar will investigate the challenges facing government and the opportunity digital transformation affords. More

Executive View

Executive View: Securonix SNYPR - 70292

Securonix SNYPR is an open and modular next-generation security intelligence platform that combines log management, security information and event management, user and entity behavior analytics and fraud detection, serving as a foundation for a broad portfolio of specialized security analytics solutions. More

Webcast

Digital Transformation in Government

Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed services. This webinar will investigate the challenges facing government and the opportunity digital transformation affords. More

Workshop

Dec 07, 2016: Der neue Datenschutz – Crashkurs für IT-Professionals

In weniger als eineinhalb Jahren tritt die neue Datenschutzgrundverordnung der EU (EU-DSGVO), besser bekannt unter der englischen Abkürzung GDPR (General Data Protection Regulation), in Kraft. Höchste Zeit also, sich mit den Veränderungen zu befassen, die dieses EU-weit geltende Gesetz bringen wird, und insbesondere mit dessen Auswirkungen auf die IT. Dieser eintägige Crashkurs macht Sie fit für die neue Datenschutz-Ära und bewahrt Sie vor unangenehmen Überraschungen. More

Latest News From Know Your Customer (KYC)

Conference

Consumer Identity World Tour 2017

The Consumer Identity World Tour is the place where you can dive deeper into the world of CIAM. Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way.

Executive View

Executive View: Securonix SNYPR - 70292

Securonix SNYPR is an open and modular next-generation security intelligence platform that combines log management, security information and event management, user and entity behavior analytics and fraud detection, serving as a foundation for a broad portfolio of specialized security…

Blog

OpenC2 – Standards for Faster Response to Security Incidents

Recently, I came across a rather new and interesting standardization initiative, driven by the NSA (U.S. National Security Agency) and several industry organizations, both Cyber Defense software vendors and system integrators. OpenC2 names itself “a forum to promote global development…

Blog

Follow-Up on “Managing the User's Consent Life Cycle: Challenges, GDPR Compliance and (Business) Rewards.”

The GDPR continues to be a hot topic for many organizations, especially for those who store and process customer data. A core requirement for compliance to GDPR is the concept of “consent,” which is fairly new for most data controllers. Coming up with GDPR is that parties…

Executive View

Executive View: EmpowerID - 70894

EmpowerID provides  a complete solution for IAM, CIAM, and Adaptive  Authentication.  With a highly  customizable workflow and authorization engine,  EmpowerID delivers advanced functionality for  enterprise and government  customers.

Leadership Brief

Leadership Brief: Mobile Connect - 71518

Strong authentication via smartphones is available today in many countries. GSMA’s Mobile Connect specification can improve security and help banks and third party providers comply with the EU’s Revised Payment Service Directiv e (PSD2).  

Executive View

Executive View: Hitachi ID IAM Suite - 72543

Hitachi ID offers an all - in - one IAM package to address enterprise business  requirements.   With an emphasis on  process automation and self - service, the  Hitachi ID IAM Suite helps businesses reduce their expenditures on identity - related administration and…

Webcast

Digital Transformation in Government

Digital transformation is increasingly affecting all types of organisations including Governments. In order to encourage citizens to adopt digital services, the least expensive channel for governments, it is necessary to support modern connection methodologies and provide user-focussed…

Blog

GDPR as an Opportunity to Build Trusted Relationships with Consumers

During the KuppingerCole webinar run March 16th, 2017, which has been supported by ForgeRock, several questions from attendees were left unanswered due to a huge number of questions and a lack of time to cover them all. Here are answers to questions that couldn’t be answered live…

Executive View

Executive View: Cisco Advanced Malware Protection - 72518

Cisco Advanced Malware Protection (AMP) is an integrated enterprise security intelligence and malware protection solution. By combining global threat intelligence with dynamic malware analysis and continuous endpoint and network monitoring, AMP provides constant visibility and control…

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Blog

Blog

OpenC2 – Standards for Faster Response to Security Incidents

Recently, I came across a rather new and interesting standardization initiative, driven by the NSA (U.S. National Security Agency) and several industry organizations, both Cyber Defense software vendors and system integrators. OpenC2 names itself “a forum to promote global development and [...]

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