Identity 2.0: The Next Generation of Customer Identity
- LANGUAGE: English DATE: Tuesday, May 30, 2017 TIME: 4:00pm CEST, 10:00am ET, 7:00am PT
In order to reduce cyber-crime, fraud or other illegal activities, government agencies are imposing strong regulations on banks and financial service providers to put in place mechanisms for “Knowing Your Customer.” These mechanisms would utilize analytics to develop baseline patterns for all their customers and to be able to spot behavior anomalies and investigate and block suspicious activities. Having an IAM infrastructure designed for managing consumer identities can significantly help the KYC effort.
CIAM systems are typically collecting and managing massive amounts of personal information and thus must take the customers’ privacy concerns very seriously. When the EU’s General Data Protection Regulation takes effect in May 2018, penalties for compliance violation will be considerably increased, going up to €20M or 4% of global revenue (whichever is higher). This makes the task of designing and deploying a CIAM system especially daunting, since companies now have to redesign their existing infrastructures to minimize the amount of collected personal data, put much stricter access controls into place and, most importantly, implement user consent management mechanisms.
In this KuppingerCole webinar, you will learn about:
- Current and future challenges of designing and deploying a CIAM infrastructure;
- Consent lifecycle management with scoped access;
- How to turn GDPR from a compliance burden into a business benefit.
In the first part of the webinar, John Tolbert, Lead Analyst at KuppingerCole, will provide an overview of major differences between classic IAM and consumer-oriented CIAM systems and will talk about current and future challenges the CIAM solution market is facing.
In the second part, Ivan Djordjevic, Senior Director, EMEA Consulting at Janrain, will discuss some of the specific approaches and examples for solving security and compliance challenges imposed by the GDPR.
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Founded in 2002, Janrain pioneered Customer Identity and Access Management (CIAM). Janrain’s CIAM solution provides management, security and activation solutions that enable seamless and safe customer experiences across their digitally connected world, while providing enterprise organizations with deep customer insights. Janrain’s identity capabilities include social and traditional login and registration, single sign-on, customer profile data storage and management, customer segments, customer insights and engagement solutions. The company powers brands like Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel and Dr Pepper. Janrain is based in Portland, Oregon, with offices in London, Paris and the Silicon Valley. For more information, please visit www.janrain.com and follow @janrain.
Organizations are under pressure to change in the current age of Digital Transformation. One of the key differentiators of innovative digital business models and thus new revenue streams is the profoundly changed relationship to customers and consumers. Creating innovative consumer services, collecting and managing better customer information and even just optimizing the reach of everyday marketing activities – all this depends on the ability to manage consumer identities in a flexible, scalable and secure way.
The Consumer Identity World Tour is the place where you can dive deeper into the world of CIAM. Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way.