Expanding the Reach - Identity as a Key Enabler of Customer Satisfaction through Context-aware Personalization
- LANGUAGE: English DATE: Wednesday, February 10, 2010 TIME: 17:00-18:00 CET, 11am Eastern
Let’s face it: cloud services have already become an integral part of every company’s IT infrastructure. They provide immense benefits, helping adopt new business models and emerging technologies quickly, addressing constantly changing customer demands and reducing costs and administration burden. More and more of corporate information assets are now kept and managed outside of the company’s digital perimeter.
Paving the way for a truly customer-centric organization, which is focused on solving the customer's problems and needs in an authentic and transparent way, without messing with customer data, instantly and 24/7 – this is what Digital Transformation is all about. Consumer Identity & Access Management (CIAM) is at the heart of Digital Transformation. The Consumer Identity Summit is here to get you kickstarted into the world of CIAM, where you learn from your customers while respecting their privacy needs and securing their personal information against cyber risks.
This 1-day intense training will provide you with a solid foundation on the new European Union Data Protection Regulation, improving your understanding on the legal requirements of processing and transferring personal information to and from the EU. The trainer of this GDPR-class is an experienced European lawyer and privacy expert, offering a practical approach on how to implement the EU General Data Protection Regulation (GDPR) into your everyday business.