Roles & Responsibilities at KuppingerCole:
Bruce Hughes, who is based partly in Manila in the Philippines and partly in Melbourne Australia has joined KuppingerCole as a Senior Analyst in the Asia Pacific team with responsibility for Governance, Risk & Compliance.
Background & Education:
Bruce has over 40 years commercial experience in the IT and Business Management fields. Bruce started his Information Technology career in the Government sector before moving on to Financial Services, Automobile Manufacturing and the Oil & Gas sectors.
Areas of coverage:
His experience ranges from Banking, Financial Services, Trade & Transportation, Oil & Gas, Automobile Manufacturing to Food Production and Feedlot Management. Bruce expertise in the Banking & Financial Services sector includes Business Manager responsible for coordination of Governance, Compliance and Risk Management in the Global Loans division of the ANZ IIB, Senior Manager responsible of the delivery of the KasiKornBank Core Banking platform.
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When dealing with consumers and customers directly the most important asset for any forward-thinking organisation is the data provided and collected for these new type of identities. The appropriate management of consumer identities is of utmost importance. Handing over personal data to a commercial organisation the consumer typically does this with two contrasting expectations. On one hand the consumer wants to benefit from the organisation as a contract partner for goods or services. Customer-facing organizations get into direct contact with their customers today as they are accessing their [...]