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Jackson began his identity management career as an early employee at Toronto-based Zoomit Corp., the pioneer in the development of meta-directory products who Microsoft acquired in 1999. While at Microsoft, he was responsible for product planning and marketing around Microsoft’s identity & access management products including Active Directory and Microsoft Identity Manager. Jackson has held various senior product management and marketing roles since Microsoft including at Vintela, Quest Software, Dell, One Identity, and Forcepoint. He studied computer science at the University of Ottawa, Canada.