Consumer Identity World USA 2019 Agenda

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Wednesday, September 25, 2019
09:00-10:00 Welcome Coffee & Networking
09:00-15:00 Workshop Check-In
10:00-12:00 IDPro Workshop: An Introduction to Identity Management
Sarah Cecchetti, Founder and Vice-President, IDPro
Ian Glazer, VP, Identity Product Management, Salesforce
Room: Emerald 1
12:00-13:00 Lunch Break
Room: Emerald 1
13:00-14:30 KuppingerCole Workshop: How to Deal with Customer Identity Breaches Part I
Richard Hill, Advisor, KuppingerCole
John Tolbert, Lead Analyst, KuppingerCole
Room: Emerald 1
14:30-15:00 Coffee & Networking
Room: Emerald 1
15:00-16:30 KuppingerCole Workshop: How to Deal with Customer Identity Breaches Part II
Richard Hill, Advisor, KuppingerCole
John Tolbert, Lead Analyst, KuppingerCole
Room: Emerald 1
18:00-22:00 KCxTalk
Women in Identity
Room: 2120 Seattle
Thursday, September 26, 2019
08:30-09:00 Welcome Coffee & Networking
08:30-17:00 Check-in & Registration
09:00-09:20 Account Take Over Fraud (ATO) and New Account Fraud
John Tolbert, Lead Analyst, KuppingerCole
Room: Emerald 2
09:20-09:40 Digital Identity - Empowering the User
Alka Gupta, Entrepreneur, Tech Exec, Board Director, globaliD
Room: Emerald 2
09:40-10:00 Keynote 3
Room: Emerald 2
10:00-10:30 Sponsored by LoginRadius
Coffee & Networking
Room: Emerald 1
Data Protection & Privacy
Moderator:
Richard Hill, KuppingerCole
Customer Experience Management
Moderator:
John Tolbert, KuppingerCole
Room: Emerald 2
Room: Emerald 3
10:30-11:30
Privacy, Security & Data Management Done Right

 

The Next Economy: Your Data Your Currency Your Terms

 

Lubna Dajani, Allternet Ltd.

 

Compliance: Privacy Best Practices with Consumer Identity

 

Ankit Gupta, Persistent Systems Inc

 

Stronger Security and Better User Experience

 

How Natural Language Processing (NLP) Cognitive Artificial Intelligence (AI) Automation with Analytics is Going to Change your Customer Experience

 

Nelson Cicchitto, Avatier

 

Panel: Good User Experience - Make it Easy, Secure & Trustworthy

 

Mila Crowder, COX Communications
Alka Gupta, globaliD
Dave McGibbon, Passbase

 

 
Room: Emerald 2
Room: Emerald 3
11:30-12:30
Next Steps in Data Protection & Compliance

 

GDPR, CCPA, and Beyond or: How I Learned to Stop Worrying and Love Privacy Regulations

 

Marla Hay, Salesforce

 

Identity Verification Done Right

 

Dave McGibbon, Passbase

 

Behavioral Analytics & Customer Journey

 

Privacy — Do We Actually Care?

 

Christian Goy, Behavioral Science Lab

 

Interview about CIAM Journey - tbd

 

 
Room: Emerald 2
Room: Emerald 3
12:30-13:30 Lunch Break
Room: Emerald 1
Consumer Identity Management
Moderator:
Richard Hill, KuppingerCole
Marketing Automation, AI & Bots
Moderator:
John Tolbert, KuppingerCole
Room: Emerald 2
Room: Emerald 3
13:30-14:30
CIAM as Key Factor for your Business Strategy

 

Be Prepared for the One Identity. Requirements, Impact and Benefits.

 

Dirk Wahlefeld, ITConcepts

 

CIAM API Market: Preview of the latest Identity API Leadership Compass

 

Richard Hill, KuppingerCole

 

The AI Potential

 

Consumer Privacy vs. Artificial Intelligence

 

Kevin Murphy, Rylem Consulting

 

Panel: Protecting Customer Data through APIs and Machine Learning

 

Blaine Carter, FranklinCovey
Kevin Murphy, Rylem Consulting
Joe Zanini, Ping Identity

 

 
Room: Emerald 2
Room: Emerald 3
14:30-15:30
Identity Management with Blockchain

 

Self Sovereign Identity, the Enterprise and Beyond

 

Mike Vesey, IdRamp

 

How Blockchain Identity Changes Everything for Customer Service

 

Vic Cooper, HearRo, Inc.

 

MarTech - Potentials, Reality and Challenges

 

Better Together: Marketing and Engineering Collaborate to Improve CX

 

Rakesh Soni, LoginRadius

 

Panel: Why Account Takeover is Really a Fraud Problem?

 

Scott Olson, iovation
Justin Richer, Bespoke Engineering, LLC
Vikram Subramanian, Simeio Solutions

 

 
Room: Emerald 2
Room: Emerald 3
15:30-16:00 Sponsored by Auth0
Coffee & Networking
Room: Emerald 1
16:00-16:20 tbd
Room: Emerald 2
16:20-16:40 Identity Verification - Key to Customer Success
Vikram Subramanian, Vice President of Solutions, Simeio Solutions
Room: Emerald 2
16:40-17:00 How does Decentralized Identity Look Like for the Marginalized Population (Future Consumers)
Kristina Yasuda, Director of Digital Identity Program, InternetBar.org
Room: Emerald 2
17:00-19:00 Sponsored by Akamai
Happy Hour
Room: Frolik Kitchen + Cocktails
Friday, September 27, 2019
08:30-17:00 Check-in & Registration
08:30-09:00 Welcome Coffee & Networking
Room: Emerald 1
09:00-09:20 Consumer Authentication: Key Trends and Takeaways
Richard Hill, Advisor, KuppingerCole
09:20-09:40 Skills of an Identity Practitioner
Ian Glazer, VP, Identity Product Management, Salesforce
09:40-10:00 The Key to B2B Growth: Strong Value Networks of Customers and Partners Built on Trust
Blaine Carter, Data Protection Officer, FranklinCovey
Ratul Shah, Sr Product Marketing Manager, SAP
10:00-10:30 Sponsored by CoffeeBean Technology
Coffee & Networking
Room: Emerald 1
Strong Authentification
Moderator:
John Tolbert, KuppingerCole
Trustbuilding
Moderator:
Richard Hill, KuppingerCole
Room: Emerald 2
Room: Emerald 3
10:30-11:30
Authentication with Biometrics

 

Standards for Strong Customer Authentication and Identity - First national Regulatory Proposals from the UK

 

Andrew Churchill, MIDAS Alliance / Technology Strategy

 

Panel: The Future of Identity in Biometrics

 

Andrew Churchill, MIDAS Alliance / Technology Strategy
Kelsey Finch, Future of Privacy Forum
James Tuffery, Ipsidy, Inc.

 

Identity in the Age of Zero Trust

 

What is Takes to Win in the Trust Economy, True Identity Verification

 

Blair Cohen, AuthenticID

 

Panel: How to achieve Cloud-enabled Zero Trust Access Management with Unprecedented Architectural Flexibility

 

Blair Cohen, AuthenticID
Parker Crockford, Onfido
Richard Sand, IDF Connect, Inc.

 

 
Room: Emerald 2
Room: Emerald 3
11:30-12:30
User-Friendly Login Procedures

 

The Password Mess: Your Security Policies Are Destroying Your Users

 

Justin Richer, Bespoke Engineering, LLC

 

Panel: Balancing Authentication Security with User Adoption

 

Michael Greene, Enzoic (Formerly PasswordPing)
Dave McGibbon, Passbase
Dirk Wahlefeld, ITConcepts

 

Receive Customer Confidence

 

Crossing the Finish Line with Identity - The Last Few Steps are the Hardest

 

Vittorio Bertocci, Auth0

 

Panel: With Great Personalization Comes Great Responsibility

 

Christian Goy, Behavioral Science Lab
Ratul Shah, SAP
Megan Smit, PayByPhone
John Summers, Akamai

 

 
Room: Emerald 2
Room: Emerald 3
12:30-13:30 Lunch Break
Room: Emerald 1
CIAM Innovation
Moderator:
John Tolbert, KuppingerCole
Consent Management
Moderator:
Richard Hill, KuppingerCole
Room: Emerald 2
Room: Emerald 3
13:30-14:30
Value & Security for the Connected Customer

 

Latest Results of the Consumer Authentication Leadership Compass

 

John Tolbert, KuppingerCole

 

Boost your B2B/B2C scenario with BYOID + eKYC using Decentralized Identity

 

Naohiro Fujie, Itochu Techno Solutions

 

Consent Lifecycle Management

 

How the UMA and Consent Receipt Specifications Enable Personal Agency over One's Own Data

 

Allan Foster, ForgeRock

 

Consent in Operation: A Human Approach to Consent Delegation

 

Peter Davis, Airside Mobile

 

 
Room: Emerald 2
Room: Emerald 3
14:30-15:30
CIAM Start-Up Presentations & Future Trends Presentations

 

Session 1

 

Session 2

 


Session 3

 


Session 4

 


Session 5

 

Customer Data Protection

 

Consumer Data in the Time of Privacy and Regulation

 

John Lima, CoffeeBean Technology

 

Panel: Protecting Customer Data through APIs and Machine Learning

 

Allan Foster, ForgeRock
John Lima, CoffeeBean Technology
Joe Zanini, Ping Identity

 

 
Room: Emerald 2
Room: Emerald 3
15:30-16:00 Coffee & Networking
Room: Emerald 1
16:00-16:20 Big Data Ethics
Kelsey Finch, Senior Counsel, Future of Privacy Forum
Room: Emerald 2
16:20-16:40 Wrap-Up
John Tolbert, Lead Analyst, KuppingerCole
Room: Emerald 2

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Seattle, USA

Conference

Consumer Identity World USA 2019

Language:
English
Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
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Contact person:

Ms. Lauren Zuber
+49 211 23707725
lz@kuppingercole.com
  • Sep 25 - 27, 2019 Seattle, USA
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