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Identity and access management is evolving. Originating in centralized enterprise systems, IAM must now reflect the complex realities of modern organizations and our post-pandemic society. It is driven by the need for a seamless user experience for all types of identities with all types of devices while maintaining security, compliance and governance. Matthias Reinwarth, Director of KuppingerCole's IAM Practice, exemplifies the path to a big picture for IAM that combines federated and decentralized IAM with traditional IAM and promotes trust through verifiable credentials and the concept of an autonomous, sovereign user.
Inspired by this quote from Mark Carney, the former Governor of the Bank of Canada (2008-2013) and the Governor of the Bank of England (2013 -2020), we will take a look at how identity and trust are intimately connected, yet how fragile they are in the digital world. And, using two customer examples, we’ll show you how critical identity is to establishing trust and enabling seamless digital experiences in our daily lives.
In today’s digital environment, the bar has been reset when it comes to remote working, e-commerce, e-learning, e-health and streaming services. The demand for simple and secure digital experiences for customers has never been higher. And while logging in is such a common process, it’s easy to take for granted. However, that entry point to your application or service is also when organisations become responsible for the user’s digital identity. Combined with the current, fast evolving landscape and the continuous innovation in, and use of technology to deliver products and services, there is an explosion in the number of sources from which users can gain that access. Overlaying all of that, is the constant evolution of the threat landscape and regulations that inevitably follow.
For leaders who are managing changes in revenue-generating business models, while still working to grow their position in the market, they must balance two goals: delivering security and customer experience.
Join Auth0 as we discuss, and provide some insights on how to utilise a strategic approach to digital identities, that has helped customers such as Siemens, GrandVision and The Economist to:
Maintain and improve the user experience
Provide an innovative - and differentiated - product or service, that can adapt and scale as the business grows
Achieve the above two points, while still ensuring security and trust for their customers’ digital identities
