KuppingerCole's Advisory stands out due to our regular communication with vendors and key clients, providing us with in-depth insight into the issues and knowledge required to address real-world challenges.
Optimize your decision-making process with the most comprehensive and up-to-date market data available.
Compare solution offerings and follow predefined best practices or adapt them to the individual requirements of your company.
Configure your individual requirements to discover the ideal solution for your business.
Meet our team of analysts and advisors who are highly skilled and experienced professionals dedicated to helping you make informed decisions and achieve your goals.
Meet our business team committed to helping you achieve success. We understand that running a business can be challenging, but with the right team in your corner, anything is possible.
Louise Cole is the Head Customer Experience and Facilitation for the International Air Transport Association (IATA). In this role, Louise has responsibility for the IATA Passenger Facilitation Program which focuses primarily on the crucial areas of security, border protection, immigration and customs with the aim to provide an “end-to-end customer experience that is secure, seamless and efficient”.
Prior to joining IATA in 2019, Louise was in leadership positions in the New Zealand Public Service for 20 years and as such was the New Zealand representative on the International Civil Aviation Organization New Technology Working Group and lead the development of the technical specifications and international policy for the ICAO Digital Travel Credential.
