Access Management encompasses capabilities traditionally delivered by Web Access Management (WAM) and Identity Federation, including authentication, authorization, single sign-on, and federation. WAM historically front-ends web applications to centralize authentication and typically coarse-grained authorization, sometimes injecting authorization data into HTTP headers or enabling authorization APIs. Identity Federation splits authentication/authorization between an Identity Provider and Service Provider using standards, and often relies on WAM as an interface for back-end enablement. The market is converging: vendors increasingly provide integrated access management supporting federation protocols such as SAML v2, OAuth, and OpenID Connect, while still needing traditional approaches (HTTP header injection, credential injection) for non-federation-enabled applications.
Business drivers include agility, compliance, innovation, and collaboration across industry networks, with rising demand for onboarding partners and customers, mobile access, hybrid IT, and using access data for “connected and intelligent enterprise” capabilities. IDaaS Access Management, delivered as SaaS and priced per identity/user (and sometimes per transaction), is overtaking on-prem IAM due to easier adoption and cloud-native integrations, though hybrid remains essential because of legacy and custom systems. Multi-tenant SaaS differs from managed services (single-tenant operations), with elasticity and pay-per-use as key considerations.
Success increasingly depends on open standards support (e.g., LDAP, Kerberos, OAuth, SAML, SCIM; optionally XACML/UMA), availability of APIs for automation/orchestration, and developer-ready toolkits. Fraud is rising across many industries, prompting more access management solutions to add fraud detection features (identity proofing, account takeover detection, profiling, UEBA), though depth varies and is weighted less than core AM capabilities in evaluations.
The Leadership Compass rates vendors across product, innovation, and market leadership, emphasizing out-of-the-box completeness, scalability, security, UX, and TCO. ForgeRock leads overall, followed closely by Microsoft; IBM, Ping Identity, and Micro Focus are also top performers. The market is crowded, with 28 evaluated vendors and no vendors classified as Followers.
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