KC Master Class Incident Response Management

KC Master Class
Incident Response Management

Learn How to Master Key Challenges to Ensure Business Continuity 

Online Course
32 hours of self-study

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Master the Art of Incident Response Management

The KC Master Class: Incident Response Management delivers general knowledge on how to design and implement a comprehensive incident response plan for your organization. Our analysts will guide you through each chapter to pass the final exam and become a KuppingerCole certified Master of Incident Response Management.

KC Master Class BCM 4 Chapters

"The course was well structured, and the content accurately presented the topic."
Dirk Hegeman, Information Security, Governance Function Operations and IT

Conquer Your Challenges

Step by step, you will learn how to respond to cyber attacks strategically to keep your organization resilient. Watch the video to learn what this online training course has in store for you!

Complements prior knowledge
Professionals in Managerial and Technical Positions

Incident Response Management Brochure
Justification Letter

Preparing IRM

  • Introduction: Example Scenario without IRM & the Problem
  • Cybersecurity Challenges & Mitigating Risks

  • Defining IRM

  • Definition, Responsibilities, Process Relationship between Business Continuity Management, Incident Response Management, Risk Management
  • Drivers and Benefits

  • Why to invest in Preparation Benefits of IRM
  • Changes in having an Incident Response Management

  • Seeing IRM in Action

  • Evaluation of Example Scenario with IRM & Achievements
  • Know the Threats

  • Hyperconnected World Challenges
  • Cost of Cybercrime
  • Potential Attack Vectors & Threats

  • Risk Management

  • Types of Risks
  • Risk Management Process
  • Managing Risks with Visualization & Measures
  • Recommendations
  • Organizational Requirements

  • Assembling the Team
  • Chain of Command
  • Process Establishment

  • Communication

  • Challenges, Requirements, Communication Plan
  • Get the Right People Involved

  • Identifying Potential Stakeholders
  • The Crisis Response Team
  • Recommendations

  • Setting Up A Plan

  • Report, Triage, Escalate
  • What is needed for a IRM Plan
  • Identification and Containment

  • Different Tools
  • Understanding what happened & the options
  • How to prevent further spread and secure evidence

  • Recovery and Restauration

  • Eradication & Recovery
  • Restoration & Monitoring
  • Golden Rules & Guidelines

  • Conclusions & Best Practices

  • Implementing Incident Response

  • Where to start & what to prepare
  • Incident Response and Regulations

  • Regulations & Obligations
  • Standards & Best Practices

  • IRM in Practice

  • Evaluating your IRM and Taking Action now
  • Ensure Business Continuity

    Facing a growing number of cyberattacks with increasing severity, no company can afford not to invest in being prepared for a future incident. Having a plan which details what happens once an attack has occurred is essential to ensure business continuity. While expertise in this field is rare and consequently very expensive, outsourcing will ultimately create new obstacles and problems.

    Hence, more leading companies realize that their cybersecurity team must provide comprehensive expertise in incident response (as a sub-discipline of cybersecurity and business continuity). In a nutshell, the steps to react adequately to a cyber incident are the following: Detect, respond, recover, and improve. The capabilities required for this are manifold because an efficient incident response strategy for today must cover several functional areas that go beyond the typical tasks of an IT department.

    KC Master Class: The Sustainable Solution

    If you oversee managing the incident response plan you must get people from IT, business continuity and communications into the same boat to coordinate tasks and processes. Join this Master Class to learn how.

    In this KC Master Class you learn how to react adequately when a cyberattack has occurred in your company. Our analysts will prepare you for this worst case scenario by showing you how to rate risks realistically and integrate these ratings into your general incident response strategy. This strategy should include incident detection, administering responsibilities within company staff, defining a communication strategy for internals and externals and gaining a deep understanding of recovery processes.

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    Chapter 1
    Slide deck
    Research documents

    Full Access

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    Chapters 1-4
    Slide decks
    Research documents
    Learning assessment

    Analyst support
    Individual feedback

    KuppingerCole Certificate
    Confirmation of acquired skills


    The Master Class is an e-learning program divided in self-training and interactive virtual in-class sessions. An average time of 32 hours of self-learning and 12 hours of in-class learning is to be expected.

    To register for the event, you need to log in to your KuppingerCole User first. If you do not have a KuppingerCole User yet, you can sign up here. After logging in, please enter your requested personal data which is necessary for the further administration of your registration. Once registered, a booking confirmation will be sent to your indicated email address.

    If you didn’t receive the booking confirmation in your inbox, please check your spam folder. If you cannot find the booking confirmation in your spam folder, please contact Ms. Lauren Zuber. She will get back to you within one business day.

    Hier wollten wir doch schreiben: The investment for this training is 1,500€ (plus VAT where applicable) and includes digital training material (slide decks, recordings, class notes, research), individual guidance, a short learning assessment after each chapter as well as a final certificate confirming the completion of the class.

    After registering for the Master Class, you will receive an automatic email with a link to the online training platform, where you will find all digital training materials. Please click on the link and follow the further instructions.
    If you didn’t receive the class enrollment email and cannot find it in your spam folder, please contact Ms. Lauren Zuber. She will get back to you within one business day.