Dinçer Sidar: Unlocking the Potential of CX: IAM Practices for Corporate Clients
Banking products have become commodities; the only way to stand out from competition is to offer differentiating customer experience. Both retail and corporate clients expect personal, easy, and smart solutions from their banks. Identity & Access Management plays an essential role in this equation – offering high level of security without compromising on customer experience is the main challenge.
In this keynote session, Dinçer Sidar will talk about the changing customer expectations and deep dive into IAM practices and learnings for corporate banking clients.
Language: English • Duration: 14:30 • Resolution: 1280x720
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