Warwick Ashford: Don’t Reinvent the Wheel – Align ITSM with IAM/IGA Instead
As ITSM platforms evolve into strategic tools for service deliver across a range of busines functions, it is tempting for organizations to build in identity access management, governance, and administration functionality to provide a one-stop-shop for all employee requests and eliminate the cost of a separate IAM/IGA system.
Warwick Ashford, senior analyst at KuppingerCole will explain why this is a risky strategy and discuss the benefits of and some use cases for aligning ITSM with IAM/IGA systems instead.
Language: English • Duration: 19:02 • Resolution: 1280x720
Download the video Learn more about this virtual eventVideo Links
KuppingerCole PLUS
Get access to the whole body of KC PLUS research including Leadership Compass documents for only €800 a year
KuppingerCole Select
Register now for KuppingerCole Select and get your free 30-day access to a great selection of KuppingerCole research materials and to live trainings.
Stay Connected
How can we help you