Analyst Chat

Analyst Chat #19: Identity Vetting - Dealing With the Wave of Fraud During the Pandemic

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Speakers
IAM Practice Director / Head of Advisory
KuppingerCole Analysts AG
Having worked for his whole professional life in Identity and Access Management, Matthias joined KuppingerCole in 2014. In his role of the Director of the Practice IAM he works on maintaining the leading role of KuppingerCole in all facets of the topic of digital identities and their access to...
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Director Cybersecurity Research
KuppingerCole Analysts AG
John is the Director of Cybersecurity Research and Lead Analyst at KuppingerCole Analysts. John covers multiple cybersecurity and identity management topics, drawing upon his years of experience as a security specialist in both Fortune 500 companies and tech startups. John develops research...
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Playlist
KuppingerCole Analyst Chat
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Analyst Chat #7: Fraud Reduction Intelligence Platforms
Apr 24, 2020

Matthias Reinwarth and John Tolbert explain the meaning behind the term and talk about various factors that help identify fraudulent transactions in different industries.

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May 08, 2020

Matthias Reinwarth and Martin Kuppinger discuss the measures necessary for securing your favorite online communication platform.

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Analyst Chat #108: Privacy and Consent Management
Jan 17, 2022

"Privacy and Consent Management" is an exciting topic in a continuously changing market. Annie Bailey has just completed her latest Leadership Compass, which researches this market segment. To mark the release of this document, she joined Matthias for an Analyst Chat episode where she talks about the innovations and current developments.

In A Nutshell

In the episode 108 “Privacy & Consent Management” Matthias hosts Anne Bailey.

Q: “From a definition point of view, what do we need to think of when we talk about privacy and consent management?”

Anne: “Yeah. So this is one of those terms where you could spin it in a lot of different ways, you know, privacy is so much in the public discourse that it doesn't really have a concrete definition anymore. So I thought it might be useful to get us all on the same page before we talk any more about it. So the way at least I have defined privacy and consent management in this most recent report. It's, of course, considering organizations and it's their administrative and governance capabilities over data privacy within their organization and of course, the tools and the solutions that are there to make that happen. So you could think of it then in a simplified manner about the capabilities that such a tool or a solution would have to the first group of capabilities, would then to be able to manage any incoming signals about privacy and consent. So these are things like being able to manage cookies and trackers that are on websites, being able to accept and then implement those consent or preference choices that an end user would make. And that would be over the range of different channels. So on a smart TV, on a mobile device, on a website, over the phone, via email in person interactions as well, should be considered. So that's all about managing the incoming signals. But what's also very important as well is the organization's ability to take care of their own internal management of privacy. So being able to govern sensitive data, which is in the organization and private data, being able to document their steps towards compliance and something which is a buzzword in this most recent report is being able to operationalize privacy.”

Q: “Recently, you published an updated version of your Leadership Compass report, which compares providers and services. What are the changes in the market that you can observe that you want to share with us?”

Anne: “Yeah. So this is an especially dynamic market area. Things are always changing. And so we can see some pretty big market changes between the report which published 18 months ago or so and the one which just came out this week. And that's in the types of vendors that were interested in participating. So what we saw in the last report were a lot of vendors that really focused on being able to manage those incoming signals, so being very focused on cookie management, on being able to collect consents and preferences and make sure that those are all able to be implemented in the many different connected systems within an organization and all the downstream vendors that may impact. Very focused on this incoming flow of information from end users. And what we saw, which was different in this report, is that there were more vendors that are really focused on data governance and using that as a foundation for privacy. So being able to operationalize and take action within the organization to further their privacy goals. And so we could think of that as an example. So being able to identify a privacy weakness of some sort in a process and then from that same administrative screen, then be able to do something to address that weakness. I guess we could go into more concrete details on what that could be. So, you know, if there was a scan done on a database and that scan returns the notification that there is private information in this database, there would then be the chance to leverage automation to go and anonymize those sensitive fields. So you're then connecting information about the status of privacy in the organization with an action to then improve it. So that was something that we noticed among several of the vendors that they're moving more in this direction. And that also does connect back to the relationship between the end user and the organization. So there was a big focus on being able to provide support for data subject requests and being able to process those. So in the same way of operationalizing privacy, if a consumer then submits a data subject request, the administrator would then be able to scan and automatically compile a report containing their personal information rather than needing to do that manually.”

Q: “Vendors offer products and services globally. Do you think they can catch up with changing privacy and consent requirements?”

Anne: “Mm-Hmm. Yeah. And frankly, this is really hard to stay up to date with because given our very globalized presence on the internet and connection with consumers all around the world, many organizations do have to stay up to date with the regulations that are not just for their own jurisdiction and in the region where they reside, but they have to pay attention to where their customers are, where any of their downstream suppliers or, you know, MarTech partners may reside and where this data is moving. So they have to be aware of a much wider legal domain than they've been used to before. And as I mentioned before, this is a really dynamic space. And part of that is because there are many privacy regulations which are being released all around the world. So this is something that we've identified as a really key capability in privacy and consent management tools, is that having some basis, some support from legal experts in-house to be able to keep up with all of these changing regulations and be able to pass that knowledge down to their customers is a really valuable thing.”

 

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Analyst Chat #6: Five Key Topics for Cybersecurity
Apr 20, 2020

Matthias Reinwarth and Martin Kuppinger identify the key topics for cybersecurity in the times of crisis. Get a complete overview on Business Resilience Management for free and read the Analyst Advice from Senior Analyst Warwick Ashford!

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Analyst Chat #5: Beyond prevention - The Bigger Picture of Cyber Security
Apr 17, 2020

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Analyst Chat #153: Passwordless and Biometrics - Balancing UX with Security and Privacy
Dec 12, 2022

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Analyst Chat #92: How the Cybersecurity Market Is Evolving
Sep 06, 2021

Cybersecurity is one of the areas where virtually every business will need to invest because of ever-growing cyber risks and ever-tightening regulations, and in the post-Covid era, the cybsersecurity market continues to evolve and grow, having gained even greater importance. Warwick Ashford joins Matthias to discuss the factors driving the trends in this market and what businesses should be considering when making cybersecurity investments.

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Analyst Chat #159: The 5 Most Common Problems When Choosing a New Tool
Feb 06, 2023

Sometimes a company comes to a point where new software or a new tool is required. This is never an easy decision to make quickly.

Dr. Phillip Messerschmidt has worked with many different clients who have found themselves in this situation. He will explain five of the most common misconceptions and problems he has encountered in his experience - and offer some recommendations on how to avoid them.

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Analyst Chat #47: Access policies as the Common Language for Defining Access
Sep 28, 2020
Access management and access governance in many companies are still largely based on traditional authorization concepts. Thus defining and thinking access management is often rooted in a rather one-dimensional paradigm. Martin and Matthias talk about access policies as a common language for defining and maintaining rules for access, independent of the actual implementation of access control.
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Analyst Chat #78: DNS and DNS Security
May 31, 2021

Some internet services are so deeply woven into the core infrastructure, that they are just taken for granted or even ignored in our daily digital life. One example is the Domain Name System. Alexei and Matthias discuss the basics of DNS, look at current cybersecurity threats targeted at it, and explain how they can be mitigated.

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Analyst Chat #132: Digital Transformation for the Public Sector
Jul 11, 2022

Imagine paying your taxes digitally on your mobile phone by using your digital ID that is also used for easily applying for a parking permit online. Sounds like the future? In Estonia, this has been a reality for 20 years. Research Analyst Alejandro Leal joins Matthias for the first time for the Analyst Chat. They talk about the changing landscape of citizen-facing government processes and the impact of the digital transformation on the public sector, how Estonia can be a role model and what we can learn from their limitations.

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Analyst Chat #16: Enterprise Databases in the Cloud
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