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"Act quickly; allow me to think less; protect me from risk." These incongruent objectives are being asked of IT departments and their staff. We are living through a great digital transformation that is rewriting our way of working and means of producing goods and services. Underlying and enabling this transformation is an increasingly complex, obscure, and challenging myriad of interwoven software systems spanning organizational and technological boundaries. IT complexity is no longer isolated to back-office nerds conversing in technobabble and pushing us aside to remedy our newb problems. All portions of the workforce are more exposed and dependent on technology to complete their day-to-day duties.
"Act quickly; allow me to think less; protect me from risk." These incongruent objectives are being asked of IT departments and their staff. We are living through a great digital transformation that is rewriting our way of working and means of producing goods and services. Underlying and enabling this transformation is an increasingly complex, obscure, and challenging myriad of interwoven software systems spanning organizational and technological boundaries. IT complexity is no longer isolated to back-office nerds conversing in technobabble and pushing us aside to remedy our newb problems. All portions of the workforce are more exposed and dependent on technology to complete their day-to-day duties.
