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The consumer experience is changing radically, and globally. Today, AI-powered bots in the form of chatbots, voice assistants, and avatars, are responsible for the majority of traffic on the web and conversational systems. And CPA chatbots or accountant avatars are now telling us what to do with our money – what to buy, where to buy it, and where to invest. How can we trust these bots? After all, they are made by humans, and sadly not all humans have your best interest at heart.
These bots need license plates. Bots and AI need authentication. They need regulation, transparency, and systems we can trust. Luckily Blockchain solves many of the problems that AI presents. This keynote looks at how this is authentication implemented and the implications for the coming decade from know-your-customer to anti-money laundering to new economic models around the democratization of AI.
The consumer experience is changing radically, and globally. Today, AI-powered bots in the form of chatbots, voice assistants, and avatars, are responsible for the majority of traffic on the web and conversational systems. And CPA chatbots or accountant avatars are now telling us what to do with our money – what to buy, where to buy it, and where to invest. How can we trust these bots? After all, they are made by humans, and sadly not all humans have your best interest at heart.
These bots need license plates. Bots and AI need authentication. They need regulation, transparency, and systems we can trust. Luckily Blockchain solves many of the problems that AI presents. This keynote looks at how this is authentication implemented and the implications for the coming decade from know-your-customer to anti-money laundering to new economic models around the democratization of AI.