KuppingerCole's Advisory stands out due to our regular communication with vendors and key clients, providing us with in-depth insight into the issues and knowledge required to address real-world challenges.
Compare solution offerings and follow predefined best practices or adapt them to the individual requirements of your company.
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At some point in their career most decision makers in the digital business world must select a new solution for a specific use case in their organization. The search for a tool that is in line with the individual case and requirements usually marks the beginning of a long journey paved with many calls and meetings. Let us help you save your valuable time – with digital advisory.
Discuss how to methodically determine your organization's capabilities, needs, and priorities when beginning a Tools Choice selection.
Consider the additional requirements that a vendor should fulfill above and beyond the specific product requirements.
Learn about the ITSM solution, its goal as well as the most important criteria for the market segment and critical capabilities.
Gain context on the market space and the nuanced differences between different approaches to delivering ITSM solutions.
Keep up to date on the changing dynamics of the ITSM market space.
Learn how to strategically develop a longlist of vendors and how the Leadership Compass approach comes into play.
Get insight on the competitive dynamics in the ITSM market segment based on KuppingerCole's recent research.
Learn how to build a shortlist out of your longlist by methodically ruling out contenders.
Learn about the RfI process and the structure and function of a RfI questionnaire to select vendors for a PoC.
Understand the importance of requesting a concrete offer from the PoC vendors for your final decision and how to choose the right license for your organization.
Find out more about the goals of a PoC, its process and how to prepare use cases.
Get to know the major use case categories for the ITSM solution.
Learn from some examples of PoC use cases for ITSM.
Congratulations on completing the self-service aspect of Tools Choice. The videos, slide decks and research remain here for you to refer to.
Hear KuppingerCole's recommendations for organizational, implementation, and operational best practices.
